Full job descriptionOur client is looking for an experienced and dedicated Customer Service Administrator to join their dynamic and supportive team. The ideal candidate will have a background in customer service and will play a key role in ensuring exceptional support for both new and existing customers.
To be considered you must drive due to the location of the office!
Duties:
*Acting as the first point of contact for customer enquiries via phone and email.
*Managing the customer ticket queue
*Handling online quotations and orders.
*Inputting orders into the system with accuracy and efficiency.
*Troubleshooting delivery issues and demonstrating empathy when resolving problems.
*Assisting the team with other administrative duties as required.
The ideal candidate will:
*Possess excellent communication skills, both verbal and written.
*Have previous customer service experience
*Thrive in a high-pressure environment.
*Demonstrate great attention to detail.
Why Join Our Client’s Team?
Be part of a busy and supportive team in a growing company. Take advantage of a stable Monday-to-Friday schedule and onsite parking! Apply now.