Full job descriptionConsula is recruiting on behalf of a thriving healthcare and wellbeing group in Leeds for a Receptionist to join their busy city centre clinic and head office. Our client supports thousands of patients and customers across Yorkshire and is known for its caring culture, excellent training and genuine opportunities to progress.


This is a people-focused front desk role where you will be the first point of contact for visitors and callers. You will manage the reception area, handle bookings and enquiries, and support the day-to-day running of a friendly, fast-paced office.


This opportunity would suit an experienced receptionist, medical receptionist or customer service professional who enjoys a role built around helping people.


Location: Leeds
Salary: £31,000 – £34,000 per year
Employment: Permanent


The Role


• Welcome visitors and patients, check them in and make them feel at ease.
• Manage a busy phone line, responding to enquiries and booking appointments.
• Maintain accurate records and update internal systems throughout the day.
• Coordinate meeting rooms, diaries and appointment schedules.
• Handle post, deliveries and general administrative support for the office team.
• Work with clinical and office staff to keep the day running smoothly.
• Keep the reception area clean, organised and welcoming at all times.


A Typical Day


You will start by checking the day’s appointment list and preparing the reception area. Through the day you will greet visitors, answer calls, manage bookings and resolve queries with patience and care. You will finish by confirming the next day’s schedule and tidying the desk ready for the morning.


About You


• Experience in a receptionist, medical receptionist or busy customer service role.
• A warm, patient and professional manner with people from all walks of life.
• Good organisational skills and accuracy when handling bookings and records.
• Confident using computers and quick to learn new booking systems.
• A team player who stays calm and friendly under pressure.


What You Can Expect


• A salary of £31,000 – £34,000 per year, depending on experience.
• 28 days’ annual leave including bank holidays.
• Full training and clear routes into senior reception or office coordination roles.
• A supportive, caring team culture.
• A stable, permanent role with a growing organisation.


If you want a front desk role where you genuinely make people’s day easier, we would love to hear from you. Apply through Consula today and our team will be in touch to discuss the role in more detail.