Full job descriptionConsula is recruiting on behalf of a well-established legal and financial services practice in Birmingham’s Colmore Business District for a Receptionist to join their front-of-house team. Our client advises businesses and individuals across the West Midlands and is known for its professional, welcoming client experience and long-serving support staff.


This is a classic corporate reception role with real variety. You will manage the reception desk, welcome clients attending meetings, handle calls and support the smooth running of a professional office. You will work closely with the office manager and become a trusted part of the team.


This opportunity would suit an experienced receptionist or front-of-house professional, or a strong administrator ready to take on a client-facing position.


Location: Birmingham
Salary: £31,500 – £34,500 per year
Employment: Permanent


The Role


• Provide a professional welcome to clients and visitors attending the office.
• Answer and transfer calls, take accurate messages and manage the main inbox.
• Book and prepare meeting rooms, including refreshments and presentation equipment.
• Manage post, couriers, deliveries and office supplies.
• Maintain visitor records and support security and sign-in procedures.
• Assist fee earners and the office manager with administrative tasks as needed.
• Keep reception and client meeting areas presented to a high standard.


A Typical Day


You will begin by reviewing the day’s client meetings and preparing rooms and refreshments. Through the day you will welcome clients, manage the phones, handle post and deliveries, and support the team with scanning, filing and booking travel. Before leaving you will reset the meeting rooms and confirm arrangements for the next day.


About You


• Experience in a receptionist, front-of-house or administrative role, ideally in a professional setting.
• A courteous, professional telephone manner and excellent client care.
• Strong attention to detail and discretion with confidential information.
• Good IT skills, including Microsoft Office and room booking systems.
• A calm, organised approach when the desk gets busy.


What You Can Expect


• A salary of £31,500 – £34,500 per year, depending on experience.
• 28 days’ annual leave including bank holidays.
• A respected, stable employer in the heart of Birmingham’s business district.
• Supportive colleagues and opportunities to broaden into office administration.
• A permanent role with regular office hours.


If you enjoy delivering a polished, professional welcome, we would love to hear from you. Apply through Consula today and our team will be in touch to discuss the role in more detail.