Full job description Support Worker - Homelessness Drop-In Service
Coventry
£12.71 per hour
? Flexible Shifts | Weekday & Weekend Work Available
Brook Street Social Care are recruiting Support Workers to join a busy homelessness drop-in service in Coventry, supporting individuals who are rough sleeping or at risk of homelessness.
This is a rewarding frontline role where you’ll provide practical and emotional support to vulnerable adults, helping them access housing, specialist services, benefits, and longer-term support.
Key Responsibilities
*Deliver a welcoming, non-judgemental support service
*Support rough sleepers and vulnerable adults
*Provide housing advice and accommodation referrals
*Assist with benefits, form filling, and IT access
*Work alongside mental health, substance misuse, outreach, and partner agencies
*Maintain accurate records and case notes
*Follow safeguarding and health & safety procedures
What We’re Looking For
*Experience within homelessness, housing support, support work, or working with vulnerable adults
*Strong communication and relationship-building skills
*Ability to remain calm in challenging situations
*Understanding of safeguarding and professional boundaries
*Empathetic, resilient, and solution-focused approach
Shift Patterns
*7:00am - 7:00pm
*9:00am - 4:00pm
*7:00am - 4:00pm (Saturday)
*10:00am - 7:00pm (Weekend)
Weekend availability is essential.
Why Apply?
? £12.71 per hour
? Meaningful work supporting vulnerable individuals
? Supportive team environment
? Opportunity to work alongside specialist homelessness services
? Flexible shifts available
Apply today if you’re passionate about helping people move from crisis towards stability and independence.
Keywords: Support Worker, Homelessness Support Worker, Housing Support Worker, Project Worker, Key Worker, Rough Sleeping, Outreach Worker, Vulnerable Adults, Mental Health Support, Complex Needs, Coventry Jobs.