Full job descriptionAssistant Manager – Step Up, Stand Out, Run the ShowReady to take charge? As Assistant Manager, you’re the heartbeat of the store — leading your team, driving sales, and creating a place customers genuinely love to shop. You set the pace, raise the standards, and make things happen.
Lead a Team That Wins*Be the example everyone follows — sharp, organised, and switched on.
*Recruit, coach, and grow a team that delivers every single day.
*Keep sales, compliance, and HR tight — nothing slips, nothing stalls.
Make Sales Happen*Drive daily performance and keep the store buzzing.
*Understand your customers, your market, and your competition — and use it.
*Track KPIs, spot opportunities, and act fast.
*Keep discounts, fraud checks, and transactions under control.
Run the Operation Like a Pro*Keep the store compliant, organised, and audit-ready.
*Own every process and make sure the team follows it.
*Lead on health & safety — monthly checks, safe store, confident team.
Deliver a Customer Experience People Remember*Make every customer feel supported, understood, and confident.
*Turn complaints into positive outcomes.
*Build a store atmosphere that feels welcoming and solution-focused.
What You Bring*Retail leadership or supervisory experience (hard-goods background ideal).
*Strong commercial awareness and confidence selling a varied product range.
*Energy, positivity, and a genuine drive to succeed.
*Accuracy, numeracy, and solid computer literacy.
*A team-first mindset with the ability to lead from the front.
What You’re Accountable For*Delivering the Store Commercial & Development Plan with the Area Manager.
*Maintaining full compliance across policies, procedures, and health & safety.