Full job descriptionWe are looking for a motivated, organised and detail-oriented Credit / Collections Controllerto join our growing team at a well-established Business Services Company.
This is an excellent opportunity for someone with strong collections skills, a keen eye for detail, and an interest in the legal and financial services sector.


Key Responsibilities:


*Regular professional liaison with customers to manage them through the collections process
*Setting up, negotiating and managing customer payment plans.
*Monitoring payment arrangements, following up with missed or broken plans and carrying out payment reviews.
*Maintaining accurate records and updating internal systems.
*Assisting with day-to-day legal and operational processes.
*Ensuring all work is completed accurately and within required deadlines.
*Providing administrative support to the legal team.
*Preparing, processing and maintaining legal documentation associated with court claims.
*Managing incoming and outgoing correspondence.
*Liaising with clients, creditors, solicitors and other relevant parties via email and telephone.




About You:
*Previous collections / credit control experience is essential.
*An understanding of legal administration / litigation relating to credit management or financial services experience would be advantageous.
*Excellent organisational and communication skills.
*Strong attention to detail and the ability to prioritise workload.
*A professional, proactive and positive approach.
*Confident using Microsoft Office and internal systems.
This role is with a well established and respected family business services company based in Watford. This role will be an opportunity to ease away from the fundamentals of credit admin towards a more complete collections and legal service. The role comes with a competitive salary and bonus. If this appeals to you, get in touch by sending your CV.