Full job descriptionUser Researcher
Outside IR35: £500 - £550 p/d
Primarily remote, ad hoc travel to London possibly required
16th Nov start, 4 month initial contract. Extensions to follow
3 OR 4 days a weekThe roleYou’ll lead user research for the new intranet, making sure its structure and content work for staff in both organisations.
*Plan and run user research through discovery, alpha and beta
*Find out how staff use the current intranets and what they struggle to find
*Use research to shape and test the new information architecture
*Test designs and content with users, including people with access needs
*Share findings clearly and turn them into actions with the product, design and content team
*Help the team prioritise based on evidence
What you’ll bring*User researcher experience on website development projects
*UK government digital project experience, working to the GDS Service Standard
*A range of qualitative and quantitative research methods
*Inclusive research, including with users who have access needs
*Presenting findings to senior stakeholders and influencing decisions
Nice to have*Information architecture research, such as card sorting and tree testing
*Research with internal staff users or on intranets
*Recruiting research participants within large organisations
*Health or wider public sector experience