FNOL Claims Handler
other jobs MPJ Recruitment Ltd
Added before 7 Days
- England,North West,Greater Manchester
- Full Time, Permanent
- £26,000 - £28,000 per annum
Job Description:
Full job descriptionFNOL Claims Handler
Monday-Friday 8:30am-5:00pm
Manchester (office based)
Salary £26,000-£28,000 DOE
Do you have motor claims experience?
Would you like to join a growing business with excellent progression opportunities?
We are looking to recruit a FNOL Claims Handler within our Motor Division. The role involves providing first class customer service to our customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met.
You will also act as a point of contact for client / customer queries and owning issues through to their satisfactory conclusion. To be successful in the role you will need to demonstrate a commitment to innovation and a determination to provide a market leading service and product on behalf of the business.
Key Skills:
*Excellent degree of knowledge of motor related claims and principles
*Excellent communication skills, both oral and written
*Good degree of IT competency and literacy
*Demonstrate personal and professional integrity and lead by example
*Ability to work and contribute positively as part of a team and in isolation
*Ability to work accurately under pressure, adhering to deadlines and service standards
*Minimum 12 months FNOL Claims experience
The role involves:
*To demonstrate a high level of technical quality and service delivery
*To provide exceptional customer service at all times
*To participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions
*To communicate effectively and proactively with all relevant parties by the most effective and expeditious means, prioritising the use of telephone contact, ensuring that claims are proactively managed
*To work closely with the other team members and Managers to ensure service is delivered to the highest possible standard
*To be accountable for the satisfactory resolution of any issues
Benefits:
*33 days holiday
*Fully paid training
*Excellent progression opportunities
*Salary reviews
*Company pension scheme
*Company social events
Interested to know more?
CLICK APPLY
Monday-Friday 8:30am-5:00pm
Manchester (office based)
Salary £26,000-£28,000 DOE
Do you have motor claims experience?
Would you like to join a growing business with excellent progression opportunities?
We are looking to recruit a FNOL Claims Handler within our Motor Division. The role involves providing first class customer service to our customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met.
You will also act as a point of contact for client / customer queries and owning issues through to their satisfactory conclusion. To be successful in the role you will need to demonstrate a commitment to innovation and a determination to provide a market leading service and product on behalf of the business.
Key Skills:
*Excellent degree of knowledge of motor related claims and principles
*Excellent communication skills, both oral and written
*Good degree of IT competency and literacy
*Demonstrate personal and professional integrity and lead by example
*Ability to work and contribute positively as part of a team and in isolation
*Ability to work accurately under pressure, adhering to deadlines and service standards
*Minimum 12 months FNOL Claims experience
The role involves:
*To demonstrate a high level of technical quality and service delivery
*To provide exceptional customer service at all times
*To participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions
*To communicate effectively and proactively with all relevant parties by the most effective and expeditious means, prioritising the use of telephone contact, ensuring that claims are proactively managed
*To work closely with the other team members and Managers to ensure service is delivered to the highest possible standard
*To be accountable for the satisfactory resolution of any issues
Benefits:
*33 days holiday
*Fully paid training
*Excellent progression opportunities
*Salary reviews
*Company pension scheme
*Company social events
Interested to know more?
CLICK APPLY
Job number 4306364
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