Full job descriptionYour new company
We are recruiting on behalf of a well-established distribution and logistics operation seeking an organised and proactive Transport & Logistics Coordinator to join their team.This role is responsible for supporting the day-to-day transport operation through route planning, driver communication, transport administration and compliance activities. Working closely with drivers, warehouse teams and management, you will help ensure deliveries are completed safely, efficiently and in line with customer expectations. The successful candidate will thrive in a busy, fast-paced environment and possess strong organisational skills, excellent attention to detail and the ability to manage multiple priorities.
Your new role
Transport Planning & Coordination
*Create and amend daily delivery and collection schedules.
*Allocate vehicles and resources to achieve service and operational targets.
*Monitor transport operations and respond proactively to delays or disruptions.
*Support route optimisation and vehicle utilisation initiatives.
*Ensure effective communication between shifts and operational teams.
Driver Liaison & Operational Support
*Conduct driver briefings and debriefs.
*Act as a key point of contact for drivers throughout the day.
*Record and investigate delivery issues, defects, customer feedback and operational challenges.
*Support driver engagement and performance discussions.
*Escalate operational concerns where appropriate.
Compliance & Administration
*Maintain accurate transport records, reports and system data.
*Process PODs, collections, returns and transport documentation.
*Support transport compliance activities including tachograph downloads and licence checks.
*Ensure vehicle defects and safety concerns are accurately recorded and actioned.
*Assist with audits and compliance monitoring activities.
Customer Service & Continuous Improvement
*Work collaboratively with internal departments to resolve operational issues.
*Provide excellent service to customers and stakeholders.
*Investigate and resolve transport-related queries.
*Identify opportunities to improve service levels, efficiency and operational performance.
*Support business objectives relating to safety, compliance and customer satisfaction.
What you’ll need to succeed
Essential Experience
*Previous experience within transport, logistics, fleet administration or distribution.
*Experience coordinating transport operations, deliveries or routes.
*Strong administrative and organisational capabilities.
*Understanding of transport compliance and operational processes.
*Proficient in Microsoft Office applications, particularly Excel and Outlook.
*Excellent communication and stakeholder management skills.
*Ability to work effectively under pressure and meet deadlines.
Desirable Experience
*Experience using Transport Management Systems (TMS).
*Knowledge of driver hours regulations and tachograph requirements.
*Experience conducting driver briefings or operational reviews.
*Logistics planning or fleet administration experience.
*Background within distribution, manufacturing or supply chain environments.
What you’ll get in return
*Annual performance bonus
*Free on-site parking
*Company pension scheme
*25 days holiday plus bank holidays
*Employee discount scheme
*Health & wellbeing support programme
*Career development and training opportunities
*Long service awards
*Company events and team-building activities
*Cycle to Work scheme
*Employee Assistance Programme (EAP)
*Enhanced maternity and paternity benefits
*Death in Service cover
*Free tea, coffee and refreshments on site
*Supportive and friendly working environment
What you need to do now


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