Full job descriptionBusiness Support Assistant
*Job Type: Temporary, Full-time, Office Based
*Location: Hellaby, Rotherham, South Yorkshire, S66 8QL
*Duration: Until 31 January 2027
*Pay: £14.36 per hour PAYE
*Total Working Hours: 37 hours per week
*Working Pattern: Monday to Friday, 37 hours per week
Rotherham Metropolitan Borough Council is looking to recruit an experienced Business Support Assistant to join its Waste Management team within the Regeneration & Environment Directorate.
This is an excellent opportunity for an organised and customer-focused administrator to support essential front-line services that help improve the local community. The successful candidate will play a key role in providing high-quality administrative and business support to ensure the smooth operation of the service.
Key Responsibilities
*Handle customer enquiries via reception, telephone and other communication channels.
*Receive, distribute and process incoming and outgoing correspondence.
*Gather and collate information to support operational and management activities.
*Create and maintain documents, spreadsheets, databases and management reports.
*Provide support and guidance to colleagues on the use of IT systems and software packages.
*Organise meetings, manage diaries, prepare documentation and take meeting minutes.
*Maintain accurate filing systems, staff records and scanning documentation.
*Support the planning and delivery of events, including venue bookings, catering and invitations.
*Ensure compliance with council policies, procedures and financial regulations.
*Handle and reconcile cash in line with agreed processes and procedures.
*Provide support and guidance to more junior members of staff where required.
What We’re Looking For
*Previous administration, business support or clerical experience.
*Excellent communication skills, both written and verbal.
*Strong organisational skills with excellent attention to detail.
*Proficiency in Microsoft Office applications and other IT systems.
*Ability to manage multiple tasks and work to deadlines.
*Confident working independently and as part of a team.
*Flexible, adaptable and willing to learn new processes and systems.
*Experience dealing with customer enquiries in a professional manner.
Important Information
*A Basic Disclosure (criminal records check) will be required.
*Candidates must be able to maintain confidentiality and handle sensitive information appropriately.
If you’re a highly organised administrator with a passion for delivering excellent customer service and supporting essential public services, we’d love to hear from you.