Full job descriptionQuality Assurance Manager - Learning Design & Delivery
*Job Type: Full-time
*Location: Hybrid working, London, SW1Y
*Salary: Up to £48,000 depending on experience
We are recruiting for a Learning Quality Manager to join a nationally recognised professional body. This is an excellent opportunity for someone with experience in learning quality assurance, instructional design, learning evaluation, professional education, or learning product management who enjoys improving standards across the full learning lifecycle.
The Learning Quality Manager will play a key role in reviewing learning content, evaluating delivery, analysing learner feedback, and ensuring professional development products are accessible, effective, and consistently high quality. This Learning Quality Manager position would suit someone who is confident working with cross-functional teams and influencing stakeholders across a varied learning portfolio.
Day-to-day of the role
*Lead and develop the quality assurance framework for professional development products.
*Review learning content, materials, and delivery to ensure consistency, quality, and effectiveness.
*Ensure learning products meet accessibility standards, including WCAG 2.1 AA.
*Observe facilitators in both virtual and face-to-face settings to assess delivery quality and learner experience.
*Analyse learner feedback, evaluation data, and impact measures to identify trends and improvements.
*Work closely with product managers, instructional designers, subject matter experts, and senior stakeholders.
*Support quality audits and maintain professional standards across the wider learning portfolio.
*Drive continuous improvement across content design, learner journeys, and delivery methods.
Required Skills & Qualifications
*Experience in Learning & Development, Instructional Design, Educational Quality Assurance, or Learning Product Management.
*Good understanding of adult learning principles and instructional design methodologies.
*Experience using learning impact measurement and evaluation frameworks.
*Knowledge of Learning Management Systems (LMS) and digital learning environments.
*Background in quality assurance processes, content review, and continuous improvement programmes.
*Strong stakeholder engagement skills with the ability to influence across multiple teams.
*Excellent analytical skills and confidence using learner feedback and performance data to inform decisions.
*Strong written and verbal communication skills, with a detail-focused and organised approach.
Benefits
*Salary up to £48,000 depending on experience.
*Hybrid working, typically 1 to 3 days per week in the London office.
*Excellent pension scheme.
*Annual bonus.
*Christmas closure.
*Up to 30 days annual leave.
*Additional wellbeing and CSR days.
*Opportunity to influence learning quality across a nationally recognised professional body.
How to apply
To apply, please submit your CV and cover letter outlining your relevant experience and suitability for the role. You may also include your current availability or notice period and salary expectations with your application.