Full job descriptionMS736 - Property Manager

Location: Manchester

Salary: £42,000 per annum

Overview: The successful candidate will be responsible for the day-to-day management of residential schemes, ensuring communal areas and facilities are maintained to a high standard, contractors deliver an effective service and residents receive excellent customer support.

This is a client-facing role requiring strong organisational, communication and financial management skills, alongside a good understanding of residential block management, service charges and relevant property legislation.

Applications from ex-military candidates are actively encouraged, however all candidates will be given due consideration.

Duties & Responsibilities:
*Manage the day-to-day operation of residential developments, ensuring properties and communal areas are maintained to a high standard.
*Coordinate planned and reactive maintenance, including instructing and monitoring contractors and service providers.
*Prepare and manage service charge budgets, monitor expenditure and review year-end accounts.
*Ensure services represent value for money and expenditure is accurately recorded.
*Carry out regular site inspections, identifying maintenance requirements, health and safety concerns and areas for improvement.
*Act as the main point of contact for residents, leaseholders, freeholders, contractors and other stakeholders.
*Handle resident enquiries and complaints, ensuring issues are resolved professionally and efficiently.
*Organise and attend residents’ meetings, preparing reports and providing regular updates.
*Manage contractor agreements, insurance policies and statutory inspections.
*Ensure properties comply with relevant health and safety legislation, building regulations and industry standards.
*Maintain accurate management records and provide regular reports to clients and internal teams.
*Build and maintain positive relationships with residents and clients, delivering a high standard of customer service.
Skills & Qualifications:
*Minimum of two years’ experience in residential property or block management.
*ATPI qualified and actively practising.
*Strong understanding of residential block management and service charge processes.
*Experience managing contractors, maintenance programmes and residential developments.
*Knowledge of the Building Safety Act 2022 and Fire Safety Regulations 2022.
*Good understanding of health and safety legislation and property compliance.
*Excellent communication and customer service skills, with the ability to manage challenging situations.
*Strong organisational skills and the ability to manage a varied workload.
*Confident using Microsoft Office and property management systems.
*Working towards MTPI would be advantageous.