Full job descriptionKYC/AML & Customer Services Officer
London – office based
Permanent
Up to £35k


cer Financial are working alongside an international bank, who are based in London. They are seeking KYC/AML & Customer Services Officer to work with them on a permanent basis.


Responsibilities
*Support customer onboarding and ongoing KYC reviews for individual and corporate clients.
*Collect, verify and maintain customer due diligence documentation.
*Assist with AML screening, sanctions checks and customer risk assessments.
*Respond to customer enquiries and assist with account-related services.
*Support domestic and international payment processing.
*Assist with account opening, maintenance and general banking administration.
*Maintain accurate records and support reporting, reconciliations and data entry.
*Escalate compliance concerns and operational issues to senior colleagues.


The candidate:
*Degree-level education or equivalent experience.
*Some experience in KYC, AML, customer service or banking operations.
*Basic understanding of KYC, AML and customer due diligence requirements.
*1–2 years’ banking or financial services experience preferred.
*Exposure to customer onboarding, sanctions screening or payments is desirable.
*Flexible approach and willingness to support different banking functions.