Full job descriptionCustomer Service Coordinator
Sheffield | £13.45 per Hour | Temporary Contract | Immediate Start
We are currently recruiting for a Customer Service Coordinator to join a busy and fast-paced office environment in Sheffield. This is an excellent opportunity for someone who enjoys helping customers, managing enquiries, and keeping processes running smoothly.
Location: Sheffield
Pay Rate: £13.45 per hour
Hours: Monday to Friday, 8:30am - 5:30pm
Contract: Temporary (4 months)
Start Date: ASAP
The Role
As a Customer Service Coordinator, you’ll act as a key point of contact for customers, supporting a range of enquiries and administrative processes. Working as part of a collaborative team, you’ll ensure a professional and efficient service is delivered at all times.
Key Responsibilities
*Responding to customer enquiries via telephone and email
*Providing updates and resolving customer queries
*Coordinating requests and ensuring timely follow-up
*Maintaining accurate records and updating internal systems
*Supporting general administration tasks
*Liaising with colleagues across different departments
*Managing multiple priorities in a busy environment
*Ensuring a high standard of customer service at all times
About You
We’re looking for someone who has:
*Previous customer service experience
*Strong IT skills and confidence using multiple systems
*Good knowledge of Microsoft Office, including Outlook, Excel and Word
*Excellent communication skills, both written and verbal
*Strong organisational and time management abilities
*High attention to detail
*A positive and proactive approach to work
*The ability to adapt to changing priorities
What’s on Offer?
*Competitive hourly rate of £13.45 per hour
*Full-time working hours
*Immediate start available
*Friendly and supportive team environment
*Valuable experience within a professional office setting
*Opportunity to further develop customer service, administration and IT skills
If you’re an organised individual with strong customer service and IT skills who enjoys working in a fast-paced environment, we’d love to hear from you. Apply today to find out more.