Full job descriptionCafé Team LeaderWe Offer:
Rate: up to £14.00 per hour
Contract: Full time/ Permanent
We’re looking for a full time Team Leader to help lead our amazing crew at Victoria & Albert Museum Cafe and ensure our guests have a memorable dining experience every time!
What You’ll Do:
*Lead, motivate, and mentor a team of front-line staff to provide top-notch service.
*Oversee day-to-day operations, ensuring everything runs smoothly.
*Maintain a positive, energetic atmosphere for both staff and guests.
*Handle customer concerns with professionalism and care.
*Ensure food quality and safety standards are met consistently.
*Work closely with the management team to achieve goals and exceed expectations.
About the Team Leader role:
*Previous experience in a supervisory or leadership role in a hospitality setting.
*Excellent communication and people skills.
*Ability to handle fast-paced environments with ease.
*Strong problem-solving skills and a proactive attitude.
*A genuine passion for hospitality and guest satisfaction.
Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
*Free lunch on shift
*Endless tea and coffee on shift
*50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
*Competitive rate
*Life Assurance
*Opportunity to develop and further your career within a fast growing and exciting company with a very prestigious list of clients
*Employee discounts at several retailers (via Perk Box app) & fitness providers
*Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you, apply now!