Full job descriptionTherapy Services AdminPriory Hospital Chelmsford has an opportunity for a Therapy Services Admin to join our team. Priory Hospital Chelmsford, Chelmsford, Essex is a specialist mental health and addiction treatment centre providing inpatient and outpatient services for adults and young people, including autism and ADHD assessments. It is accessible by public transport, with local bus routes nearby and Chelmsford railway station approximately 2–3 miles from the hospital. Due to the location of the service, access to a vehicle or the ability to drive is recommended.
You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you’re assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.
*Ensure guest security paperwork is completed (where required)
*Complete Administration duties as and when required
*Liaises with key unit personnel to ensure that all funding is in place, prior to patient’s treatment, as well as contacting the necessary external organisations to obtain the appropriate funding guarantees
*Develops working relationships with purchasers and insurance companies, ensuring that requests are dealt with promptly and efficiently
The ideal candidate will have previous experience in an administrative or clerical role, preferably within a healthcare or therapy service environment. Strong organisational skills, attention to detail, and the ability to manage competing priorities are essential. Excellent communication and interpersonal skills are required to liaise effectively with patients, clinical staff, and external partners. Proficiency in using healthcare management systems and standard office software is expected. A flexible, proactive approach and a commitment to maintaining confidentiality and data protection standards are key.
We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.
*Birthday Holiday - your birthday as an extra days annual leave
*Enhanced maternity pay
*Contributory pension scheme
*Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
*Access to development opportunities
*Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
*Leadership & management development
*Long service award
*Refer a friend bonuses
Priory is the UK’s leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions – including depression, anxiety, eating disorders and children’s mental health – and provide residential and supported living care for autistic adults, people with a learning disability, Prader–Willi Syndrome, brain injuries and older people. We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process.