Full job descriptionBank Admissions OfficerPriory Hospital Altrincham has an opportunity for a Bank Admissions Officer to join our team. This is a bank position of 0 hours per week. Located in South Manchester, Priory Hospital Altrincham is set within a beautiful Grade II listed building, providing the perfect setting for you to focus on your recovery.
What you’ll be doing
You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the service. Whether you’re assisting with day-to-day operations, supporting with care requirements, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.
*Manage patient admissions administration, ensuring all required paperwork is completed accurately and patient records are kept up to date on Priory database systems.
*Welcome new patients and their families, completing admission documentation and collecting any applicable self-funding payments.
*Liaise with internal teams, local unit personnel and external organisations to ensure appropriate funding is agreed and in place before admission.
*Monitor patient funding arrangements using internal systems, escalating any cases where funding is running out to the relevant Senior Management team.
*Handle internal and external admissions enquiries, maintain confidential financial and patient records, and ensure documentation is correctly filed to support financial audits and efficient administrative processes.
What you’ll bring to the role
*Good working knowledge of Microsoft Excel and accurate data entry.
*Strong organisational skills, with the ability to manage admissions paperwork and maintain accurate records.
*Good communication skills, with the confidence to liaise with patients, families, colleagues and external organisations.
*Ability to handle confidential patient and financial information with care and discretion.
*GCSEs at grades A–C or equivalent.
*Previous experience in an administrative, customer service or clinical role.
*Experience processing paperwork, maintaining databases and managing confidential records.
*Experience liaising with external organisations to obtain funding approvals or financial guarantees.
*Experience handling enquiries and supporting people in potentially challenging or sensitive situations.
*Experience with financial administration, payment collection or preparing documentation for audits.
What we will give you in return
We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.
*Pension enrolment
*Access to development opportunities
*Refer a friend bonus
*DBS paid for
About Priory
Priory is the UK’s leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions – including depression, anxiety, eating disorders and children’s mental health – and provide residential and supported living care for autistic adults, people with a learning disability, Prader–Willi Syndrome, brain injuries and older people. We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process.