Full job descriptionTherapy Services AdministratorWe are seeking a Therapy Services Administrator to join the team on a 6-month fixed-term contract, working 30 hours per week. These hours can be arranged flexibly across four or five days, depending on preference. This role is part-time; the actual salary for the role is £21,284 per annum. This role is office-based at Priory Hospital Bristol.
Priory Hospital Bristol, Stapleton, Bristol is a specialist mental health and addiction treatment service for individuals, families and couples. It provides fast access to treatment for a range of psychiatric conditions and addictions. It is accessible by public transport, with local bus routes serving Stapleton and Bristol Parkway railway station approximately 2–3 miles from the hospital.
What You’ll Be Doing*Coordinate appointment scheduling and manage patient referrals to ensure smooth service delivery.
*Maintain accurate and up-to-date patient records and therapy documentation in compliance with data protection policies.
*Provide administrative support to therapists and management, including preparing reports and handling correspondence.
*Act as the first point of contact for patients and external stakeholders, delivering excellent customer service.
*Assist with the organisation of team meetings, training sessions, and service audits.
What You’ll Bring To The RoleThe ideal candidate will have previous experience in an administrative or clerical role, preferably within a healthcare or therapy service environment. Strong organisational skills, attention to detail, and the ability to manage competing priorities are essential. Excellent communication and interpersonal skills are required to liaise effectively with patients, clinical staff, and external partners. Proficiency in using healthcare management systems and standard office software is expected. A flexible, proactive approach and a commitment to maintaining confidentiality and data protection standards are key.
What We Will Give You In Return*Birthday Holiday - your birthday as an extra days annual leave
*Enhanced maternity pay
*Contributory pension scheme
*Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
*Access to development opportunities
*Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
*Leadership & management development
*Long service award
*Refer a friend bonuses
About PrioryPriory is the UK’s leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions – including depression, anxiety, eating disorders and children’s mental health – and provide residential and supported living care for autistic adults, people with a learning disability, Prader–Willi Syndrome, brain injuries and older people. We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process.