Full job descriptionSales Executive
Woking
£25,000 per annum


Our client is seeking a Sales Executive to join their busy, customer-focused sales team, supporting an established customer base, managing incoming enquiries, and developing strong customer relationships while delivering exceptional service and identifying sales opportunities.


Key Responsibilities
*Manage a high volume of inbound telephone calls and email enquiries, responding promptly and professionally to customer questions.
*Build and maintain strong relationships with existing customers, ensuring excellent ongoing service and encouraging repeat business.
*Identify opportunities to generate additional sales, promote relevant products, and maximise opportunities across the existing customer base.
*Welcome and assist customers and interior design professionals visiting the showroom, providing product guidance, and helping them find suitable solutions.
*Deliver an exceptional customer experience, handling queries efficiently and ensuring customers receive a friendly, knowledgeable, and professional service.
*Work closely with colleagues within a busy sales team, supporting day-to-day operations and contributing to the overall success of the department.


Key Requirements
*6 months+ experience working in an office-based role.
*Excellent verbal and written communication skills, with a confident and professional telephone manner.
*A genuine passion for customer service, with the ability to build rapport and develop positive, lasting relationships.
*Strong organisational skills, good attention to detail and basic computer literacy, including Microsoft Office.
*A motivated, positive, and proactive individual who is eager to learn, adaptable and comfortable working in a fast-paced team environment.


Benefits:
*20 days annual leave + bank holidays
*Free parking
*Small, friendly team with opportunities to progress