FOH Assistant
  • England,London,City of London
  • Full Time, Permanent
  • £30,000 - £35,000 per annum
Job Description:
Full job descriptionFOH Assistant
Central London
£30,000–£35,000
Full-time, permanent

My client within the professional services sector is looking for a personable and highly organised Front of House Assistant to join their team. Ideally, you will have previous experience in a Front of House, Reception, Hospitality or Guest Relations role within a corporate or professional services environment.

What you’ll do:
*Welcoming and assisting clients, visitors and colleagues in a friendly and professional manner.
*Managing incoming calls via Microsoft Teams and communicating messages and enquiries accurately.
*Coordinating meeting room bookings and ensuring rooms are prepared ahead of meetings.
*Arranging meeting room hospitality, including refreshments and catering.
*Setting up and troubleshooting audio-visual equipment for in-person and hybrid meetings.
*Supporting internal events, client functions and wider office hospitality.
*Maintaining the presentation of reception, meeting rooms and client-facing areas.
*Updating internal records, completing general Front of House administration and processing relevant invoices and expenses.
*Working collaboratively with colleagues to ensure effective handovers and seamless Front of House coverage.
*Providing wider office support and assisting with ad hoc requests as required.
Who you are:
*Excellent communication skills and a confident, professional telephone manner.
*Impeccable personal presentation and a natural ability to build rapport.
*Strong organisational skills and the ability to manage competing priorities.
*A proactive, hands-on approach, with the confidence to use your own initiative.
*A genuine appreciation for high standards of hospitality and customer service.
*The ability to remain calm, composed and approachable in a busy environment.
*A flexible, team-focused attitude and willingness to support colleagues.
*Strong IT skills, particularly Microsoft Outlook and Teams, with experience using meeting room booking systems advantageous.
*Excellent attention to detail and the ability to handle confidential information with discretion.
REF: MB227456

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Job number 4320131
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