Full job descriptionLocation: Hybrid
We are seeking an experienced, organised and detail-oriented Payroll Officer. The successful candidate will be responsible for processing payroll, maintaining employee records, ensuring compliance with statutory requirements and providing a high standard of customer service to employees and managers.

Key Responsibilities:
*Process monthly payroll accurately and within agreed deadlines
*Manage payroll changes, including new starters, leavers, salary amendments, contractual changes and employee deductions.
*Calculate and process statutory payments, including SSP, SMP, SPP and other relevant statutory entitlements.
*Ensure payroll information is accurate, complete and compliant with HMRC regulations.
*Process pension contributions and ensure compliance with pension scheme requirements and auto-enrolment legislation.
*Maintain accurate employee payroll records and ensure confidentiality in accordance with GDPR.
*Investigate and resolve payroll queries from employees, managers and external stakeholders.
*Complete payroll reconciliations and identify and resolve discrepancies.
*Support the processing of overtime, additional hours, allowances and other variable payments.
*Prepare and submit payroll information, including RTI submissions to HMRC.

Essential Skills and Experience
*Previous experience working in a Payroll Officer, Payroll Administrator or similar payroll position.
*Good understanding of UK payroll legislation, PAYE, National Insurance and statutory payments.
*Experience processing payroll from start to finish.
*Knowledge of pension contributions and auto-enrolment requirements.
Desirable Experience
*Experience processing payroll within the public sector, local government or a large organisation.
*CIPP qualification or working towards a recognised payroll qualification. [Preferred, not essential]
*Knowledge of CIVICA payroll reporting and system functionality.
*Experience working across multiple sites or within a hybrid working environment.

Working Arrangements
*This position offers a flexible hybrid working model:
*Stafford: 1 day per week working on-site.
*Telford: 1 day per week working on-site.
*Home Working: 3 days per week working remotely.
*The successful candidate must be able to travel to both Stafford and Telford offices as required.