Marketing & Communications Manager - Truffle Social, London
  • England,London,City of London
  • Full Time, Permanent
  • £45,000 - £55,000 per annum
Job Description:
Full job descriptionBrand Marketing | Events | Thought Leadership | Social | Account-Based Marketing
16 Years at the Forefront of Social Media for Much-Loved Brands. Now It’s Our Turn.
Since 2010, Truffle Social has helped brands people genuinely love find their voice on social media. We were the UK’s first agency to purely "do" social, and we’ve spent every year since building thriving communities from nothing but pure social spark.
We’re an independent, female-led agency based in Farringdon, working across fashion, beauty, hospitality, food, drink, property and sport. Our clients include Reiss, NARS, Hotel Chocolat, VOSS, Accor and This Girl Can.
Our growth has largely come through word of mouth, but now it’s time to tell our own story.
We’re hiring our first full-time Marketing & Communications Manager to build Truffle’s marketing from the ground up.
With your own budget, direct access to leadership and creative freedom, you’ll raise our profile through compelling content, events, PR and thought leadership.
The Role at a Glance
Marketing & Communications Manager
Farringdon | London
Hybrid: Mondays and Thursdays in the office, plus events
Full-Time | Permanent
£45,000–£55,000 - Suggested
Plus comprehensive benefits and growth opportunity to Head of Marketing
Reporting to: Giselle, MD, with close working alongside Ellie our CEO
No Direct Reports (to begin with)
The Team, the Legends, the Hard Workers
We believe in the creativity of people. Our team brings together storytellers, designers, strategists and original thinkers.
Your role is to bring their ideas, opinions and personalities to life through engaging, shareable content.
The Work You’ll Get to Shout About
You won’t be short of stories. A few from our portfolio:
• Reiss: content and events that took the brand to New York Fashion Week
• London Fashion Week: a shareable social strategy for Julien MacDonald’s show
• Sport England, This Girl Can: real-movement storytelling with community-led casting
• NARS: content and social strategy for product launches across retailers and socials
• Hotel Chocolat: creator campaigns and CGI ads
• Accor: launching the "Accor Live Limitless" rebrand on social
• Eylure: a TikTok makeover built on trend-led content
• Mr Pretzels: new Instagram and TikTok channels built from scratch for Gen Z and Gen Alpha
Why Now?
Until now, freelancers have managed our marketing. We’re ready for someone to take full ownership, building on three key developments:
*New Brand Strategy: A clear identity, positioning and tone of voice.
*Growing New Business Team: A dedicated commercial team you’ll support by creating opportunities and opening doors.
*Clear Target Market: Major beauty, fashion and lifestyle groups, with opportunities to build relationships across multiple brands.
The Opportunity
You’ll get a healthy marketing budget, released quarterly, and the freedom to decide where it goes.
You’ll be:
Key Responsibilities
*Marketing Planning: Turn budgets into an annual programme of events, awards and campaigns.
*Partnerships: Secure sponsors, venues and co-hosts to maximise budgets.
*Founder Visibility: Arrange speaking opportunities, podcasts and thought leadership content for Giselle and Ellie.
*Events: Plan and deliver panels, client roundtables and leadership events.
*Social Content: Capture and publish engaging, timely content from events.
*PR & Awards: Develop case studies, award submissions and media opportunities.
*Business Development: Support new business through targeted research, content, outreach and invitations.
*Social Strategy: Lead Truffle’s social channels alongside the in-house team.
*Reporting: Track performance, measure impact and identify improvements.
About You
You’ll have 3+ years’ marketing experience, ideally within a creative, digital or social agency, or B2B professional services business.
You’ll Bring:
*Strong social media knowledge and a social-first mindset.
*Confidence networking, building relationships and securing opportunities.
*A resourceful, commercially minded approach to budgets and partnerships.
*Excellent writing skills across PR, awards, case studies and social content.
*Experience delivering events, campaigns or ABM supporting new business.
*Hands-on content creation skills using Canva, CapCut or Premiere Pro.
*Strong organisation and the ability to manage multiple projects independently.
*Confidence using data, spreadsheets and AI tools such as ChatGPT and Claude.
*Flexibility for office days (Mondays and Thursdays), events and occasional evenings.
Experience with Sprout Social, GA4 or HubSpot would be an advantage.
You’ll need to be London or Home Counties based, so you know what’s happening in the industry and can be there when it does.
If you need a fixed two days a week and nothing more, this probably isn’t the role for you.
Benefits:
• 24 days’ holiday plus bank holidays (32 days in total)
• Your birthday off
• Hybrid working from our Farringdon office, a short walk from the Elizabeth line
• Company away days and socials
• Mental health support and therapy services
• Quarterly mindfulness, meditation or fitness sessions
• Monday breakfast club and Thursday drinks
• Pension scheme
We see this role becoming our Head of Marketing.
We’ve got 16 years of stories, a team worth knowing and ambitions that deserve a bigger audience. Now we need someone who sees the possibilities and can make them happen. If you’re already imagining the events you’d host, the stories you’d tell and the doors you’d open, we’d love to hear from you.
Apply now with your CV and a few words about why you’re the person to get Truffle talked about.
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Job number 4320429
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