Full job description

Supported Housing ManagerLocation: Crawley
Salary: Up to £45,000 FTE (£22,500 pro rata for the initial 6-month contract)
Contract: Fixed-Term Contract, 6 Months with potential of permanent
Hours: 37.5 hours per week, Monday to Friday, 9:00am to 5:00pm, with one late shift per week
The OpportunityAn established provider of supported accommodation services is seeking an experienced Supported Housing Manager to lead an Ofsted-regulated service supporting young people aged 16+.
This is an excellent opportunity for a passionate and experienced housing professional to oversee a high-quality supported accommodation service for looked-after young people, care leavers and unaccompanied asylum-seeking young people. The successful candidate will provide operational leadership, ensure regulatory compliance, and support a dedicated team to deliver positive outcomes for young people preparing for independent living.
Key ResponsibilitiesService Leadership*Oversee the day-to-day management of the supported accommodation service.
*Ensure the service operates in line with Ofsted requirements, safeguarding standards and contractual obligations.
*Promote trauma-informed, psychologically informed and restorative approaches to service delivery.
*Lead on referrals, admissions, support planning and risk management processes.
*Monitor service performance and ensure high standards of record keeping and compliance.
*Manage health and safety, property standards and resident wellbeing across the service.
*Support young people to develop the skills, confidence and resilience needed for independent living.
People Management*Lead, motivate and develop a multidisciplinary team of support staff.
*Manage recruitment, induction, supervision, performance management and ongoing development.
*Create a positive and accountable team culture focused on achieving excellent outcomes for young people.
*Ensure staff have the skills, knowledge and confidence to deliver effective support services.
Partnership Working*Build and maintain strong relationships with local authorities, commissioners, social workers and partner agencies.
*Represent the service at professional meetings and multi-agency forums.
*Develop positive links within the local community and respond appropriately to neighbourhood concerns.
About YouWe are looking for a manager who can demonstrate:
*Significant experience managing supported housing, supported accommodation or residential services for vulnerable young people and/or adults.
*Strong knowledge of Ofsted regulations and compliance requirements.
*Experience supporting looked-after children, care leavers and young people with complex support needs.
*Proven ability to lead and develop high-performing teams.
*Experience in safeguarding, risk management and regulatory compliance.
*Knowledge of trauma-informed and psychologically informed approaches.
*Strong communication, stakeholder management and report-writing skills.
*Experience managing budgets, service performance and operational targets.
Essential Requirements*Previous management experience within supported housing, supported accommodation, residential care or a related environment.
*Strong understanding of safeguarding and Ofsted expectations.
*Full UK driving licence and access to a vehicle.
*Ability to participate in an out-of-hours on-call rota.
Desirable*Chartered Institute of Housing (CIH) qualification.
*Management qualification.
*Experience working with care leavers and unaccompanied asylum-seeking young people.