Full job descriptionAre you ready to shape the workplace experience at one of London’s premier life science and innovation destinations?


We are looking for an skilled, detail-oriented workplace experience leader, to head up front-of-house, reception, and events operations.


Based at the historic Victoria House in Bloomsbury, Central London, you will be fostering a vibrant, high-trust community tailored for scientists, researchers, and tech pioneers.


Salary circa £50-60,000 depending on your experience, with excellent benefits package that includes annual bonus, generous holiday allowance, private medical/dental, and more!


What you’ll be doing:
Elevating the Guest Journey: Lead and mentor our reception team, managing visitor experiences, access protocols, and daily walkthroughs to maintain A-grade presentation standards.
Curating Community & Events: Design and deliver a dynamic events framework from initial enquiry to post-event feedback, creating spaces that encourage connection and collaboration across a diverse set of building occupiers.
Operational Excellence: Oversee building facilities, front-of-house deliveries, and service charge budgets, while collaborating closely with the Site Director.


What you’ll bring:
*Substantial experience in front-of-house, hospitality, or events management.
*Ideally within a commercial office, mixed-use, or advanced innovation environment.
*A natural talent for maintaining a calm, professional demeanor during busy periods with sharp organisational skills.
*Preferably First Aid, Fire Marshal and even better, IOSH trained.
*A working style rooted in authenticity, accountability, curiosity, and a spirit of adventure.


If you are passionate about building community and supporting cutting-edge work in a world-class scientific workspace, we’d love to hear from you. Apply today!