Full job descriptionAn established business based in Gravesend is looking for a Customer Service Executive to support a large team.
Your role as a Customer Service Executive is to provide support within a fast paced customer service team.
Salary: Up to £32,000 DOE
Location: Gravesend - Office-based
Customer Service responsibilities:
*First point of contact for customers
*Managing incoming and making outbound customer support communications via telephone and email
*Returning quotes and orders within Service Level Agreement
*Resolving queries and work closely with the wider team
*Liaising with warehouse and purchasing departments
*Following up customers over the phone for outstanding quotations
Customer Service Skills:
*Good communicator with a level of experience in customer service-based role
*Collaborative team worker and good organisational skills.
*IT proficient
Apply today!