Full job descriptionLead a high-performing telesales team and shape the outbound sales strategy of an established, growing business.
FindCore are thrilled to be assisting an established and growing business with the recruitment of a Senior Telesales Manager.
Permanent, full-time position.
Salary:
£55,000 - £65,000 basic salary + performance-related bonus + additional benefits
This is a senior sales leadership role with responsibility for driving outbound sales performance, leading and developing a high-performing telesales function and ensuring the team consistently delivers against ambitious revenue and conversion targets.
Key Responsibilities:
*Lead, manage and develop the telesales function.
*Take ownership of overall team sales performance and revenue delivery.
*Set clear individual and team targets, KPIs and performance expectations.
*Coach and develop Telesales Executives, Team Leaders and wider sales personnel.
*Monitor outbound activity, conversion rates, appointments, pipeline and revenue.
*Review calls regularly and deliver structured coaching and feedback.
*Develop effective outbound sales strategies and prospecting campaigns.
*Improve lead conversion, customer engagement and overall sales productivity.
*Support team members with objection handling, negotiation and closing techniques.
*Monitor individual performance and implement development plans where required.
*Work closely with marketing and wider commercial teams to maximise lead generation.
*Ensure CRM records, pipeline information and sales forecasts remain accurate.
*Analyse performance data and identify opportunities to improve results.
*Recruit, onboard and develop new telesales professionals.
*Develop incentive structures and initiatives to maintain motivation and performance.
*Produce regular sales forecasts and performance reports for senior management.
*Build a positive, ambitious and accountable high-performance sales culture.
*Continuously improve telesales processes, systems and ways of working.
Skills & Experience Requirements:
*Previous experience as a Senior Telesales Manager, Head of Telesales, Inside Sales Manager, Sales Manager or similar.
*Proven track record of leading and developing high-performing outbound sales teams.
*Strong experience managing against revenue, conversion and activity targets.
*Excellent coaching and performance-management ability.
*Proven experience improving underperforming individuals and teams.
*Strong outbound sales, prospecting and lead-generation knowledge.
*Confident managing team leaders and experienced sales professionals.
*Excellent negotiation, objection-handling and closing skills.
*Strong commercial awareness and understanding of profitable sales growth.
*Comfortable analysing sales data and using it to drive performance.
*Strong CRM, pipeline-management and forecasting capability.
*Excellent leadership, communication and influencing skills.
*Resilient, motivated and highly results-focused.
*Experience within a fast-paced B2B telesales or inside-sales environment would be highly advantageous.
Benefits:
*Performance-related bonus.
*Permanent, full-time position.
*Senior responsibility across the telesales function.
*Opportunity to shape and develop the wider outbound sales strategy.
*Long-term career progression.
*Ongoing leadership and professional development.
*Competitive additional benefits.
Please apply.