Full job descriptionAssistant General Manager
Salary: £28,980 + Bonus (Average £1500-£2000 every 6 months)
Wandsworth
Are you ready to step into a leadership role within a fast-growing self-storage business? We’re looking for a proactive and commercially minded Assistant General Manager to help drive performance, maximise occupancy, and deliver an outstanding customer experience.
The Role

As Assistant General Manager, you’ll support the running of a busy self-storage site—playing a key role in driving unit sales, maintaining high facility standards, and leading a small team.
This is a hands-on, customer-facing position where you’ll be managing enquiries, converting leads into rentals, and ensuring the site operates efficiently, securely, and in line with brand standards.
What You’ll Be Doing
*Team Leadership
*Support the General Manager in leading and developing a small, high-performing team
*Lead by example on the front line, setting standards for sales and service
*Step up to manage the site in the General Manager’s absence
Sales & Occupancy
*Drive unit rentals by converting enquiries into move-ins
*Maximise occupancy and revenue through effective upselling and pricing awareness
*Monitor performance against KPIs and targets
Customer Experience
*Deliver a friendly, professional service to all customers—face-to-face, phone, and email
*Support customers through their storage journey, from enquiry to move-out
*Resolve any issues quickly to maintain high satisfaction levels
Site Operations
*Oversee daily site operations including admin, audits, and reporting
*Ensure units, reception, and external areas are clean, secure, and well-presented
*Manage move-ins, move-outs, and account management
Security & Compliance
*Maintain strong security standards across the site
*Ensure health & safety procedures are followed at all times
*Carry out regular checks of the facility and report any issues promptly
*Continuous Improvement
*Identify opportunities to improve sales performance and operational efficiency
*Support local marketing initiatives and community engagement
What We’re Looking For
*Experience in a supervisory or management role (retail, hospitality, or storage ideal)
*Strong sales mindset with a focus on hitting and exceeding targets
*Highly organised with the ability to manage day-to-day site operations
*Excellent customer service and communication skills
*A hands-on, "roll your sleeves up" approach
*Commercial awareness and a proactive attitude
What’s in It for You
*£28,980 basic salary + performance bonus
*Clear progression into General Manager opportunities
*Ongoing training and development
*Stable, growing industry with long-term career potential
*Supportive, team-driven culture
Apply Now
If you’re ready to build your career in self-storage and take ownership of a site with real growth potential, we’d love to hear from you.
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