1st Line IT Support
other jobs HELEN FALLON CONSULTING LTD
Added before 2 Days
- England,South East,Oxfordshire
- Full Time, Permanent
- £28,000 - £30,000 per annum
Job Description:
Full job description1st Line IT Support EngineerCentral Oxford | £30,000 a year | 100% on-site | Initial 2.5 year fixed-term contract
Helen Fallon Consulting is recruiting for a 1st Line IT Support Engineer to work on site at a school in central Oxford.
You’ll be the person staff and pupils come to when they can’t log in, an iPad won’t connect or the classroom screen isn’t working. You’ll deal with most of those issues yourself, with a wider IT team to call on when you need a hand.
Alongside the face-to-face support, you’ll keep on top of help-desk tickets, look after user accounts and devices, and carry out routine IT checks.
What we’re looking for
*1st line IT support experience and the confidence to help people face to face - full training
*Experience supporting Windows devices or iPads and managing Microsoft 365 user accounts.
*A basic understanding of networking and experience using a helpdesk ticketing system.
*The ability to explain what’s gone wrong and what happens next in plain English.
School or education experience would be helpful. The role is subject to a satisfactory DBS check.
THIS ROLE IS NOT OPEN TO RELOCATION SO ONLY LOCAL CANDIDATES WILL BE CONSIDERED
Helen Fallon Consulting is recruiting for a 1st Line IT Support Engineer to work on site at a school in central Oxford.
You’ll be the person staff and pupils come to when they can’t log in, an iPad won’t connect or the classroom screen isn’t working. You’ll deal with most of those issues yourself, with a wider IT team to call on when you need a hand.
Alongside the face-to-face support, you’ll keep on top of help-desk tickets, look after user accounts and devices, and carry out routine IT checks.
What we’re looking for
*1st line IT support experience and the confidence to help people face to face - full training
*Experience supporting Windows devices or iPads and managing Microsoft 365 user accounts.
*A basic understanding of networking and experience using a helpdesk ticketing system.
*The ability to explain what’s gone wrong and what happens next in plain English.
School or education experience would be helpful. The role is subject to a satisfactory DBS check.
THIS ROLE IS NOT OPEN TO RELOCATION SO ONLY LOCAL CANDIDATES WILL BE CONSIDERED
Job number 4324181
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