Full job descriptionLearning & Development Facilitator
Location: Norwich (hybrid)
Salary: £19.01 PH plus holiday pay
Job Type: Contract until June 2027- Full Time
Help Shape Learning That Makes a Difference
We are looking for an experienced and engaging Learning & Development Facilitator to join our team. This is an exciting opportunity for a passionate learning professional who enjoys designing and delivering impactful training that helps colleagues develop the skills, knowledge and confidence they need to succeed.
Working closely with leaders, stakeholders and subject matter experts, you will create practical, inclusive and engaging learning solutions that support professional growth, business objectives and organisational success. You’ll play a key role in fostering a culture of continuous learning, helping colleagues thrive while contributing to a high-performing and learning-led organisation.
What You’ll Be Doing
*Partner with managers, stakeholders and subject matter experts to identify learning needs and recommend effective learning solutions.
*Conduct Development Needs Analysis (DNA) and Training Needs Analysis (TNA) activities to understand current and future capability requirements.
*Design, develop and deliver engaging learning programmes across a range of topics including professional skills, soft skills, technical training and systems learning.
*Facilitate face-to-face, virtual and blended learning sessions that encourage participation, collaboration and the practical application of skills.
*Develop accessible, high-quality learning materials, guides, e-learning content and workshop resources.
*Support business transformation, system implementations and process improvements by creating learning solutions that enable successful change adoption.
*Work closely with project teams and stakeholders to translate complex information into clear, user-friendly learning content.
*Utilise learning technologies and digital tools to enhance learner engagement and accessibility.
*Manage learning activities and records through the Learning Management System (LMS), ensuring data accuracy and compliance.
*Monitor learning effectiveness through feedback, data analysis and business performance measures.
*Review, evaluate and continuously improve learning interventions to ensure they remain relevant, impactful and aligned to organisational objectives.
*Build strong relationships with colleagues across the business and confidently influence stakeholders at all levels.
*Manage multiple projects and priorities while maintaining high standards and meeting agreed deadlines.
*Promote a culture of continuous learning, knowledge sharing and professional development.




For more information about the client or the role please do call the Norwich office of Reed and ask for Andrea Makings or Maxine Ettridge
Please also request Andrea or Maxine on Linkedin