Full job descriptionTechnical Service Coordinator
High Wycombe
Permanent | Monday-Friday, 7am-3pm
£35,000-£38,000
Are you an organised coordinator with strong scheduling and customer service experience?
Our client is looking for a Technical Service Coordinator to support a busy field service operation, ensuring engineers, customers and internal teams are coordinated efficiently to deliver an excellent aftersales experience.
Key Responsibilities
*Schedule field engineers and manage appointments
*Act as the main point of contact for customers and technicians
*Coordinate follow-up works and resolve scheduling issues
*Maintain accurate service records and CRM updates
*Review engineer reports and track outstanding actions
*Monitor service performance and support administration activities
About You
*Experience as a Service Coordinator, Scheduler, Planning Coordinator, Service Administrator or similar
*Strong organisation and problem-solving skills
*Excellent customer service and communication skills
*Able to manage multiple priorities in a fast-paced environment
*Confident using CRM systems and Microsoft Office
Benefits
*Subsidised healthcare
*24/7 Virtual GP
*Life assurance
*Enhanced family benefits
*Christmas shutdown
*Gym and retail discounts
*Cycle-to-Work scheme
*Training and career development opportunities
Apply immediately!