Full job descriptionEmployee Relations (ER) Case Worker
3-Month Temporary Assignment - 37 Hours Per Week - Hybrid Available
Are you an experienced Employee Relations professional who thrives in a fast-paced environment and can confidently manage complex and sensitive cases?
We are seeking an ER Case Worker to provide immediate support within a busy HR team, taking ownership of a varied caseload and acting as the first point of contact for employee relations matters.
The Role
This is a hands-on Employee Relations position where you will manage approximately 30-40 active cases at any one time. You will be responsible for providing expert ER guidance, conducting investigations, and supporting managers through a range of complex employee matters.
The role will involve handling sensitive cases, including safeguarding concerns and referrals to external agencies such as the police, requiring professionalism, sound judgement, and emotional resilience.
Key Responsibilities
*Manage a high-volume caseload of employee relations matters.
*Act as the first point of contact for ER enquiries and case referrals.
*Advise managers on employee relations issues and employment best practice.
*Conduct investigations and prepare case documentation and reports.
*Manage safeguarding concerns and liaise with external agencies when required.
*Handle referrals to the police and other relevant authorities.
*Ensure cases are progressed efficiently and in line with internal policies and procedures.
*Maintain accurate and confidential case records.
About You
We’re looking for someone who can hit the ground running and bring strong ER experience from day one.
Essential Requirements:
*Proven experience managing employee relations cases independently.
*Experience dealing with complex and sensitive employee issues.
*Strong knowledge of employment law and HR best practice.
*Ability to manage a busy and demanding caseload.
*Excellent communication and stakeholder management skills.
*Emotionally resilient and comfortable dealing with challenging and often sensitive situations.
*Strong attention to detail and ability to maintain confidentiality at all times.
What’s on Offer?
*Immediate start available.
*3-month temporary assignment.
*Opportunity to make an immediate impact within a busy HR function.
*Collaborative and supportive working environment.
If you are an experienced ER professional looking for your next contract opportunity and are confident handling complex casework from start to finish, we’d love to hear from you.