Full job descriptionAccounts Receivable Team Leader
Job Type: Full-time, Hybrid
Location: Norwich
Salary: £35,000
Reed Accountancy Norwich are delighted to be exclusively supporting a long-standing client of ours to recruit for an Accounts Receivable Team Leader to join their finance team. This hybrid opportunity is suited to an experienced accounts receivable professional who can combine strong collections knowledge with confident people management. The successful candidate will oversee day-to-day arrears, cashiering and reporting activity, while supporting team performance, compliance and continuous improvement.
Day-to-day of the role
*Liaise with internal departments to ensure KPIs are achieved and service expectations are met or exceeded.
*Hold regular meetings with internal team members and clients, providing updates on arrears and cash performance.
*Prepare client reports in agreed formats and deliver them within required timescales.
*Support clients across the portfolio by responding to requests and providing accurate information promptly.
*Monitor collection rates and historic arrears to ensure management agreement targets are achieved.
*Oversee the client process, liaising with solicitors where appropriate, and recommend write-offs or provisions when needed.
*Ensure occupier and client queries are resolved quickly, maintaining strong communication with the wider accounts team.
*Identify opportunities to standardise, streamline and simplify procedures across accounts receivable activities.
*Manage risk by following company and legislative controls and escalating issues promptly.
*Lead the team across collections and cashiering responsibilities, ensuring workload is managed effectively.
Required Skills & Qualifications
*Previous experience in accounts receivable, credit control or collections with team management background essential.
*Proven ability to manage or supervise a team, including workload planning, performance reviews and development support.
*Strong understanding of arrears management, cash collection processes and client reporting.
*Confidence liaising with clients, solicitors and cross-functional internal teams.
*Knowledge of compliance, risk controls and regulated processes.
*Strong communication and stakeholder management skills, with the ability to handle queries professionally and promptly.
*Good analytical skills, with the ability to monitor KPIs, review historic arrears and identify performance trends.
*Experience improving processes and maintaining up-to-date procedure documentation.
*Ability to manage recruitment, training, motivation and performance issues within a team environment.
Benefits
*Hybrid working arrangement
*Opportunity to join a respected international business
*Career development within a collaborative and high-performing team
*Inclusive working culture with a focus on growth and progression
If you feel you have the relevant qualifications and experience for the Accounts Receivable Team Leader position, please apply online with a copy of your CV attached.
If you have any queries regarding the vacancy, please call Reed Accountancy Norwich and ask for Eleanor or Cal.