Full job descriptionWe are very pleased to be back working with this client of ours and we have a fantastic opportunity for a confident administrator to join a well-established team in Bishops Stortford.


The role-
*Maintaining strong working relationships with clients, ensuring a high standard of service and support
*Completing the onboarding process for new accounts following approval, ensuring all setup requirements are completed accurately
*Log client and customer queries within internal systems
*Provide finance quotations
*Answering the phone and logging queries in the form of support tickets
*Communicate credit decisions to customers and providing next steps
*Prepare, complete and send out documentations
Skills and attributes-


*Excellent communication and relationship management skills
*Strong organization skills with the ability to manage multiple tasks and priorities
*High level of attention to detail
*Customer focused approach with a commitment to delivering exceptional customer service
*Confident using CRM and internal business systems
*Proactive problem-solving skills with the ability to identify and escalate issues appropriately


The details-
*9am-5pm Monday-Friday
*Full job training and support
*Potential to earn bonus if team target achieved
To hear more on this great opportunity please do contact The Dove today!!