Senior Credit Controller
other jobs Robert Walters
Added before 1 Days
- England,West Midlands,Wolverhampton
- Full Time, Permanent
- £30,000 - £33,000 per annum
Job Description:
Full job descriptionOur client is looking for an experienced Credit Controller to join their team based in Wolverhampton. The role is paying between £30-33k and requires 3 days in the office per week.
What you’ll do
*Manage a large portfolio of accounts, keeping each debtor ledger accurate
*Work with customers to resolve purchase order or portal issues, arranging meetings where needed to keep transactions running smoothly
*Chase overdue payments by phone, email and letter, keeping clear notes on each account in the credit management system
*Provide copy invoices and statements promptly to customers and internal teams on request
*Work with the sales and invoicing teams, through daily or weekly catch-ups, to resolve customer queries quickly
*Take credit card payments where required, and carry out credit risk analysis and credit checks
*Produce a monthly cash flow forecast for a business unit to support decision-making
*Escalate debts to management where they remain unpaid beyond agreed terms
*Code and allocate cash receipts and credit notes in the finance system, reconciling daily
*Complete fortnightly inter-company transfers and clear unallocated cash and suspense accounts each month
What you’ll bring
*Proven credit control experience with a track record of reducing debt
*Ability to communicate effectively and empathetically with customers at all levels
*Strong commercial awareness when negotiating payment terms or handling sensitive accounts
*Natural problem-solving skills and a collaborative approach to complex situations
*Proficiency in Microsoft Excel, plus Word, Teams and SharePoint, and a willingness to learn new systems
*Excellent numeracy for accurate receipt coding, credit note allocation and daily reconciliations
*A polite but persuasive manner when chasing payment by phone or email, without damaging relationships
*Ability to prioritise under tight deadlines and stay calm in a fast-paced environment
*A positive, dependable attitude, as a team player who can also work independently
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
What you’ll do
*Manage a large portfolio of accounts, keeping each debtor ledger accurate
*Work with customers to resolve purchase order or portal issues, arranging meetings where needed to keep transactions running smoothly
*Chase overdue payments by phone, email and letter, keeping clear notes on each account in the credit management system
*Provide copy invoices and statements promptly to customers and internal teams on request
*Work with the sales and invoicing teams, through daily or weekly catch-ups, to resolve customer queries quickly
*Take credit card payments where required, and carry out credit risk analysis and credit checks
*Produce a monthly cash flow forecast for a business unit to support decision-making
*Escalate debts to management where they remain unpaid beyond agreed terms
*Code and allocate cash receipts and credit notes in the finance system, reconciling daily
*Complete fortnightly inter-company transfers and clear unallocated cash and suspense accounts each month
What you’ll bring
*Proven credit control experience with a track record of reducing debt
*Ability to communicate effectively and empathetically with customers at all levels
*Strong commercial awareness when negotiating payment terms or handling sensitive accounts
*Natural problem-solving skills and a collaborative approach to complex situations
*Proficiency in Microsoft Excel, plus Word, Teams and SharePoint, and a willingness to learn new systems
*Excellent numeracy for accurate receipt coding, credit note allocation and daily reconciliations
*A polite but persuasive manner when chasing payment by phone or email, without damaging relationships
*Ability to prioritise under tight deadlines and stay calm in a fast-paced environment
*A positive, dependable attitude, as a team player who can also work independently
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Job number 4326002
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