1st/2nd Line Service Desk Engineer
other jobs 1TECH STAFFING LIMITED
Added before 2 Days
- England,North West,Greater Manchester,Rochdale
- Full Time, Permanent
- £25,000 - £32,000 per annum
Job Description:
Full job descriptionIT Service Desk Engineer
We are looking for a 1st / 2nd Line Engineer to join a well-established tech company in Greater Manchester. This is a great opportunity to join a supportive technical team, work with a variety of technologies and develop your IT career.
Key Responsibilities
*Provide 1st and 2nd line technical support.
*Troubleshoot hardware, software and networking issues.
*Support Microsoft 365, Windows and Active Directory environments.
*Manage support tickets and resolve issues within SLAs.
*Deliver excellent customer service.
What We’re Looking For
*Ideally some IT Service Desk / IT Support experience.
*Knowledge of Microsoft 365, Windows 10/11 and Active Directory / Entra ID
*Understanding of DNS, DHCP, TCP/IP and VPNs.
*Strong troubleshooting and communication skills.
*MSP experience desirable.
What’s On Offer?
*£25,000 – £32,000 salary
*25 days holiday + Bank Holidays
*Funded training and certifications
*Career progression opportunities
Interested? Apply today or get in touch for a confidential discussion!
We are looking for a 1st / 2nd Line Engineer to join a well-established tech company in Greater Manchester. This is a great opportunity to join a supportive technical team, work with a variety of technologies and develop your IT career.
Key Responsibilities
*Provide 1st and 2nd line technical support.
*Troubleshoot hardware, software and networking issues.
*Support Microsoft 365, Windows and Active Directory environments.
*Manage support tickets and resolve issues within SLAs.
*Deliver excellent customer service.
What We’re Looking For
*Ideally some IT Service Desk / IT Support experience.
*Knowledge of Microsoft 365, Windows 10/11 and Active Directory / Entra ID
*Understanding of DNS, DHCP, TCP/IP and VPNs.
*Strong troubleshooting and communication skills.
*MSP experience desirable.
What’s On Offer?
*£25,000 – £32,000 salary
*25 days holiday + Bank Holidays
*Funded training and certifications
*Career progression opportunities
Interested? Apply today or get in touch for a confidential discussion!
Job number 4326237
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