Full job descriptionWe are seeking an organised, proactive and enthusiastic Office Administrator to join our busy Transport Department.
Working closely with management and the wider planning team, you will play an important role in supporting the smooth and efficient day-to-day operation of the department. You will provide essential administrative support, help coordinate operational activities and ensure that processes are managed accurately and efficiently.
The successful candidate will be naturally organised, detail-oriented and confident managing competing priorities. You will have good common sense, a practical approach to problem-solving and a flexible, positive attitude. The ability to work independently while contributing effectively as part of a busy team is essential.
Key Responsibilities
You will provide general administrative support to management and the transport planning team, including
Core Responsibilities
- Processing job rating data using established tariffs and mileage information, ensuring accuracy and consistency.
- Supporting the shunt operation and assisting with the coordination of warehouse movements.
- Providing general planning and administrative support to the Container Division.
Additional Responsibilities
- Maintaining and updating internal databases and operational records.
- Monitoring and managing various departmental inboxes, ensuring enquiries are dealt with promptly.
- Answering incoming telephone calls, directing enquiries appropriately and providing a professional point of contact.
- Liaising with suppliers, customers and external contractors to support the smooth running of daily operations.
- Using port systems, supplier platforms, websites and internal databases to obtain and update operational information.
- Supporting the wider team with general administrative duties as required.
- Potentially joining the weekend on-call rota once fully established within the role.
Skills and Experience Required
The ideal candidate will demonstrate the following:
- Educated to GCSE level or equivalent, including Maths and English.
- Previous experience in an administrative role, ideally with a minimum of six months’ experience.
- Good working knowledge of Microsoft Office, particularly Word, Excel and Outlook. Strong Excel skills would be advantageous.
- Excellent written and verbal communication skills.
- An understanding of basic financial terminology and processes.
- Strong organisational skills with excellent attention to detail.
- The ability to prioritise workloads, manage multiple tasks and work effectively under pressure.
- A practical, common-sense approach to problem-solving.
- A flexible, proactive and positive attitude, with the ability to work effectively as part of a team.
- Reliability, punctuality and a conscientious approach to work.
Desirable Experience
- Previous experience within the transport, logistics or haulage industry.
- Familiarity with the TOPS computer system.
- Knowledge of port operating systems and associated supplier platforms.
Career Development
This is an excellent opportunity for someone looking to develop their career within the transport and logistics industry.
The role offers exposure to a varied range of transport operations and the opportunity to develop valuable operational and administrative skills. For the right candidate, there is genuine potential for future career progression within the department as their knowledge, experience and responsibilities grow.