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NET Recruit is proud to be partnering with an established HVAC contractor in their search for an Account Manager to join its growing commercial team in Dorset.
The organisation provides specialist heating, ventilation, air conditioning and refrigeration solutions to customers across a range of commercial and industrial sectors. With expertise spanning design, manufacturing, installation, commissioning and ongoing maintenance, the business offers a comprehensive service tailored to its customers’ requirements.
This is an excellent opportunity for a commercially minded Account Manager with experience in HVAC, building services or a related engineering sector to develop customer relationships, identify new business opportunities and drive revenue growth. The successful candidate will play an important role in expanding existing accounts while identifying opportunities to introduce customers to a wider range of technical solutions and services.

Your Role and Responsibilities:
While in this position your duties may include but may not be limited to:
*Managing and developing relationships with existing customers across the HVAC and building services sectors, ensuring high levels of customer satisfaction and retention.
*Identifying and pursuing new business opportunities to grow the customer base and increase sales revenue.
*Promoting HVAC solutions and services, including heating, ventilation, air conditioning, installation, maintenance and associated engineering services.
*Understanding customer requirements and working with technical colleagues to recommend suitable solutions that meet their operational and commercial needs.
*Preparing quotations, proposals and pricing information, following up opportunities and negotiating commercial agreements.
*Developing account plans to maximise sales potential, strengthen customer relationships and identify opportunities for repeat business.
*Proactively contacting prospective customers, arranging meetings and building a strong pipeline of potential sales opportunities.
*Working closely with internal engineering, service and operational teams to ensure customer requirements are understood and projects or services are delivered effectively.
*Monitoring market activity, customer needs and industry developments to identify opportunities for business growth.
*Maintaining accurate customer records, sales forecasts and pipeline information to support effective commercial planning.
*Managing customer enquiries and resolving commercial issues professionally, ensuring a positive customer experience.
*Representing the business at customer meetings and industry events, building its reputation as a trusted provider of HVAC solutions.
*Working towards agreed sales targets while balancing new business development with the ongoing management of existing accounts.
What You Will Need to Apply:
*Previous experience in account management, business development or technical sales, preferably within HVAC, building services, engineering or a related industry.
*Strong commercial awareness and the ability to identify opportunities to increase revenue and develop customer accounts.
*Excellent relationship-building and communication skills, with the confidence to engage with customers at different levels.
*The ability to understand customer requirements and communicate technical products or services in a clear, commercially focused way.
*Experience preparing quotations, negotiating pricing and managing sales opportunities through to completion.
*A proactive approach to new business development, including prospecting, networking and following up leads.
*Strong organisational skills, with the ability to manage multiple accounts and opportunities simultaneously.
*A customer-focused mindset, with a commitment to delivering reliable service and building long-term partnerships.
*Good IT and administrative skills, including the ability to maintain accurate customer records and sales pipeline information.
*A motivated and results-driven approach, with the ability to work independently while collaborating with wider teams.
Experience selling HVAC equipment, maintenance contracts, installation services or wider building-services solutions would be particularly advantageous. An understanding of commercial and industrial customers, alongside the ability to build relationships with contractors, consultants, facilities teams or other relevant stakeholders, would also be beneficial.

What You Will Get in Return:
In return, you will receive a competitive salary of up to £60,000 per annum, alongside the opportunity to develop your career within an established and growing HVAC business.
This position offers the opportunity to combine relationship management with new business development, working with a varied customer base and promoting a broad range of technical services and solutions. You will have the scope to develop existing accounts, identify new commercial opportunities and make a meaningful contribution to the organisation’s continued growth.
You will also benefit from working alongside experienced technical and operational colleagues, allowing you to build your industry knowledge while developing long-term customer partnerships and progressing your commercial career.

To express interest in this role and have a confidential chat, please reach out to:

Christina Smith - Senior Talent Acquisition Specialist

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