Full job descriptionDelivery Coordinator

Location: Central London
Working Pattern: Full-time, hybrid (4 days in office, 1 from home)
Salary: £50k - £55k (DOE)

About the Role
We are seeking a highly organised, proactive project management and logistics professional to support the delivery team of a health & safety consultancy. This person will manage the overall coordination and day-to-day logistics for a team of trained field professionals while handling client needs and large operational planning. This role is ideal for an experienced project management or operations professional who is confident working in a fast-paced environment to keep things running smoothly.

Key Responsibilities
*Owning the quarterly programme schedule, coordinating field worker availability, resources, and client schedules to ensure programmes are issued on time.
*Managing worker allocations and workloads, balancing schedules across buildings, locations, capacity and inspection requirements.
*Monitoring programme delivery against KPIs, proactively chasing progress, identifying delays, and escalating risks to ensure deadlines are met.
*Coordinating client access arrangements, revisits, schedule changes and day-to-day operational requirements, keeping clients and field workers informed.
*Monitoring field worker performance and productivity, analysing key metrics, and preparing weekly operational reports and monthly performance reviews.
*Managing client and field worker queries, maintaining accurate records, supporting compliance requirements, and identifying opportunities to improve operational processes and systems.
About You
You are a highly organised, proactive operations professional with experience managing schedules, coordinating field-based teams, and keeping multiple workstreams moving in a fast-paced environment. You are confident working with data, managing competing priorities, and communicating effectively with both clients and internal teams.
*2-3 years’ experience in an operational planning, scheduling or delivery coordination role, ideally within fire safety, building compliance, property management or a similar environment.
*Strong organisational skills, with the ability to manage complex schedules, balance workloads, prioritise effectively, and adapt quickly when plans or requirements change.
*Experience coordinating field-based teams, allocating work geographically, monitoring attendance, and ensuring delivery against agreed KPIs and deadlines.
*Confident working with data, spreadsheets, reporting systems, and CRM or case management systems (ideally HubSpot), with strong attention to detail and the ability to identify trends and monitor performance.
*Effective communication skills, both written and verbal, with the confidence to manage client and field worker relationships, address issues, and problem-solve.
*A positive, proactive attitude, comfortable working in a fast-paced environment.
This is an excellent opportunity to join a wonderful, high-growth company and play a central role in day-to-day operations and programme management.


REF: MS228316

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