Counter Manager
  • England,East of England,Hertfordshire,Watford
  • Full Time, Permanent
  • £30,000 - £34,000 per annum
Job Description:
Full job descriptionCounter Manager | Premium Retail Brand | Watford | Up to £34,000 + Benefits
An exciting opportunity has arisen for an ambitious and commercially focused Counter Manager to join a premium retail brand in Watford. This role is ideal for a passionate retail leader who thrives in a customer-centric environment and enjoys driving both sales performance and exceptional service standards.
What you’ll be doing as Counter Manager:
*Leading the day-to-day operation of the counter, creating a positive and engaging experience for every customer

*Driving sales, KPIs, and commercial performance through effective leadership and customer engagement

*Building strong relationships with customers to encourage repeat business and loyalty

*Coaching, motivating, and developing your team to maximise performance and deliver outstanding service

*Maintaining exceptional standards of visual merchandising, stock presentation, and overall counter appearance

*Managing stock levels, replenishment, and operational processes to ensure smooth day-to-day trading

*Taking ownership of team rotas, compliance, and operational excellence

*Acting as a brand ambassador, consistently delivering a premium customer experience and embodying the company’s values

About You:
You are an experienced retail leader, currently working as a Counter Manager, Supervisor, Assistant Manager, or Department Manager within a premium retail environment. You have a proven track record of delivering strong commercial results and creating exceptional customer experiences.
You lead by example, enjoy developing others, and have the confidence to drive performance through a hands-on management style. A passion for premium products and a strong eye for detail will help you succeed in this role.
Why Join?
This is a fantastic opportunity to join a successful and growing premium retailer that is committed to delivering a best-in-class customer experience. In return, you’ll receive a competitive salary, attractive benefits package, staff discount, and genuine opportunities for career development.
If you’re ready to take the next step in your retail management career and lead a high-performing counter in Watford, we’d love to hear from you.
BH37572
Job number 4328834
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