Full job descriptionGerman Speaking Customer Sales Advisor

Salary: £30,000 + Monthly Bonus

Monday – Friday – 9am – 5.30pm, 37.5 hours

Location: Heanor, Derbyshire

Are you fluent in German, have a strong customer service
background and an interest in the automotive industry?

We’re recruiting for a growing, established automotive business
based in Heanor, looking for a German Speaking Customer Sales
Advisor to join their friendly, busy and successful team.

You don’t need to have worked in the automotive industry before.
An interest in cars/automotive parts and a willingness to learn
is what we’re looking for. Your customer service experience,
communication skills and ability to build relationships are far
more important. You must be fluent in German, verbal and written
for this opportunity.

Benefits

* 32 days holiday, including bank holidays
* Pension
* Free takeaway lunch every Friday.
* Free access to a fully equipped company gym
* Birthday gifts, Christmas parties and annual team-building
events
* Free parking

German Speaking Customer Sales Advisor role:

You’ll be joining an established customer service team,
supporting German-speaking customers with enquiries, orders and
technical solutions.

* Handling inbound calls, emails and live chat enquiries from
German-speaking customers.
* Making outbound calls to update customers on their orders and
enquiries.
* Building strong relationships with customers, including
garages, automotive businesses and private individuals in
Germany.
* Providing excellent customer service and helping customers find
the right solutions.
* Identifying opportunities to recommend additional products and
services.
* Processing orders, invoices and customer information
accurately.
* Working closely with internal technical teams to resolve
customer enquiries.
* Maintaining accurate records using internal systems.

What you need for the German Speaking Customer Sales Advisor:

* Fluent German and English – written and spoken. This is
essential.
* Previous experience in a customer service, customer support or
customer sales environment.
* Confident telephone manner and excellent communication skills.
* An interest in cars, vehicle parts or the automotive industry.

Automotive industry experience would be an advantage, but it is
absolutely not essential. Full technical and product training
will be provided.

If you’re fluent in German, have great customer service/sales
experience and an interest in the automotive industry, we’d like
to hear from you.

Apply today to find out more.