Private Sector Housing Officer
other jobs Northumberland County Council
Added before 10 hours
- England,North East,Northumberland
- Full Time, Contract
- £36,581 - £40,444 per annum
Job Description:
Full job descriptionSenior Private Sector Housing Officer (Tenancy relations)Job Information
Senior Private Sector Housing Officer (Tenancy Relations Officer)Fixed term for 3 years
Northumberland County Council’s (NCC) vision is ’Land of Great Opportunities’, for current and future generations. We believe there is no better place to live and work.
About The ServiceThe Housing Service plays a key role in shaping communities across Northumberland by promoting safe, affordable and high-quality housing. The service is responsible for approximately 8,300 residential properties while also delivering strategic housing services, including homelessness prevention, improving standards in the private rented sector, and supporting sustainable communities.
What you’ll be doing:This varied and rewarding position will see you:
*Deliver specialist tenancy relations advice to tenants, landlords and agents.
*Investigate complaints relating to unlawful eviction, harassment, discrimination, and breaches of housing legislation.
*Lead complex enforcement activity, including civil penalties, prosecutions and rent repayment orders.
*Prepare legal documentation and represent the Council in court or tribunal proceedings where required.
*Develop policies, procedures and operational guidance to support consistent and effective service delivery.
*Work closely with Legal Services, Housing Options, landlords, housing providers and external partners to achieve positive outcomes.
What you’ll bring:We’re looking for an experienced housing professional with a strong understanding of private rented sector legislation and tenancy relations work. You will be confident operating in a regulatory or enforcement environment and capable of making sound decisions in complex and sensitive situations
You will have:
*Educated to Level 4 standard (degree, HNC, foundation degree or equivalent) or able to demonstrate equivalent knowledge through experience.
*Significant experience delivering tenancy relations, housing advice, enforcement or regulatory services.
*Strong knowledge of private rented sector legislation, including the Renters’ Rights Act 2025, Housing Act 2004, Housing Act 1988 and Protection from Eviction Act 1977.
*Experience investigating complex housing complaints and preparing robust enforcement cases.
*The ability to manage competing priorities and maintain accurate case records.
Why choose us?We have some outstanding benefits and perks to offer you, including:
*26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
*Automatic enrolment into the Local Government Pension Scheme
*Flexi scheme (if applicable) - up to 2 days flexible leave available per month (pro rata for part-time employees)
What you need to knowWe are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.
Additionally, we reserve the right to close this vacancy early or adjust the shortlisting criteria, including the pass mark for interview selection, to ensure a fair and manageable recruitment process. We encourage early applications.
Senior Private Sector Housing Officer (Tenancy relations)
Job Details*Salary: £36,581 to £40,444
*Frequency: Monthly
*Contract Type: Fixed Term
*Closing Date: 24 November, 2026
*Job Category: Housing
*Directorate: Place and Regeneration
*Location: Eddie Ferguson House Blyth, United Kingdom
Senior Private Sector Housing Officer (Tenancy Relations Officer)Fixed term for 3 years
Northumberland County Council’s (NCC) vision is ’Land of Great Opportunities’, for current and future generations. We believe there is no better place to live and work.
About The ServiceThe Housing Service plays a key role in shaping communities across Northumberland by promoting safe, affordable and high-quality housing. The service is responsible for approximately 8,300 residential properties while also delivering strategic housing services, including homelessness prevention, improving standards in the private rented sector, and supporting sustainable communities.
What you’ll be doing:This varied and rewarding position will see you:
*Deliver specialist tenancy relations advice to tenants, landlords and agents.
*Investigate complaints relating to unlawful eviction, harassment, discrimination, and breaches of housing legislation.
*Lead complex enforcement activity, including civil penalties, prosecutions and rent repayment orders.
*Prepare legal documentation and represent the Council in court or tribunal proceedings where required.
*Develop policies, procedures and operational guidance to support consistent and effective service delivery.
*Work closely with Legal Services, Housing Options, landlords, housing providers and external partners to achieve positive outcomes.
What you’ll bring:We’re looking for an experienced housing professional with a strong understanding of private rented sector legislation and tenancy relations work. You will be confident operating in a regulatory or enforcement environment and capable of making sound decisions in complex and sensitive situations
You will have:
*Educated to Level 4 standard (degree, HNC, foundation degree or equivalent) or able to demonstrate equivalent knowledge through experience.
*Significant experience delivering tenancy relations, housing advice, enforcement or regulatory services.
*Strong knowledge of private rented sector legislation, including the Renters’ Rights Act 2025, Housing Act 2004, Housing Act 1988 and Protection from Eviction Act 1977.
*Experience investigating complex housing complaints and preparing robust enforcement cases.
*The ability to manage competing priorities and maintain accurate case records.
Why choose us?We have some outstanding benefits and perks to offer you, including:
*26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
*Automatic enrolment into the Local Government Pension Scheme
*Flexi scheme (if applicable) - up to 2 days flexible leave available per month (pro rata for part-time employees)
What you need to knowWe are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.
Additionally, we reserve the right to close this vacancy early or adjust the shortlisting criteria, including the pass mark for interview selection, to ensure a fair and manageable recruitment process. We encourage early applications.
Senior Private Sector Housing Officer (Tenancy relations)
Job Details*Salary: £36,581 to £40,444
*Frequency: Monthly
*Contract Type: Fixed Term
*Closing Date: 24 November, 2026
*Job Category: Housing
*Directorate: Place and Regeneration
*Location: Eddie Ferguson House Blyth, United Kingdom
Job number 4329522
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