Full job descriptionVending Supervisor Airbus BroughtonWe are seeking a highly organised and motivated Vending Supervisor to oversee a large-scale vending operation comprising 100 vending machines across a busy industrial, manufacturing, or commercial site.
This is a hands-on supervisory position responsible for ensuring machines are fully stocked, operational, clean, and delivering excellent service to customers alongside delivering profitable growth. The successful candidate will lead a team of vending operatives, manage stock control, coordinate maintenance activities, and drive continuous improvement across the vending operation.
Key Responsibilities
*Supervise the day-to-day operation of approximately 100 vending machines across the site.
*Lead, coach, and support a team of vending operatives and service technicians.
*Plan and manage machine replenishment schedules to maximise availability and sales.
*Monitor stock levels, place orders, and maintain accurate inventory records.
*Analyse sales data, consumption trends, and stock movements to optimise product ranges.
*Ensure machines are maintained to a high operational and presentation standard.
*Coordinate repairs and preventative maintenance activities with internal and external service providers.
*Investigate and resolve customer complaints promptly and professionally.
*Ensure compliance with food safety, health & safety, and company procedures.
*Conduct regular audits of machine cleanliness, pricing, product availability, and service standards.
*Manage cash collection, reconciliation, and reporting processes where applicable.
*Produce weekly and monthly performance reports for management.
*Identify opportunities to increase revenue, reduce waste, and improve customer satisfaction.
Skills & Experience Required
Essential:
*Previous experience in vending, retail operations, catering, facilities management, or a similar customer-facing environment.
*Experience supervising or managing a team.
*Strong organisational and planning skills.
*Excellent communication and customer service abilities.
*Competent in Microsoft Excel, Outlook, and basic reporting systems.
*Ability to analyse data and make commercial decisions.
*Full UK driving licence.
Desirable:
*Experience managing large vending operations.
*Knowledge of food hygiene and food safety requirements.
*Experience using vending management systems.
*IOSH Working Safely or similar health and safety qualification.
*Experience of stock control and inventory management.
The ideal candidate will be a proactive leader who enjoys working in a fast-paced operational environment. You will be comfortable balancing customer service, team management, stock control, and commercial performance while ensuring the highest standards across a large vending estate.