Full job descriptionTechnology TrainerSouth West England | Full-Time | Permanent | Competitive Salary
I’m supporting a well-established professional services organisation with the appointment of a Technology Trainer to join its IT team.
This is a fantastic opportunity for an engaging, technology-focused trainer to take ownership of digital learning and adoption across a multi-site organisation, helping colleagues build confidence in the technology they use every day.
With ongoing investment in digital transformation, AI and new business systems, this role will play an important part in shaping how technology is introduced, understood and adopted across the business.
The RoleWorking closely with the IT team and wider business, you will be responsible for designing and delivering engaging technology training, supporting colleagues through new system implementations and driving wider digital adoption.
Your responsibilities will include:
*Designing and delivering structured technology training programmes through classroom sessions, remote learning and one-to-one support.

*Delivering engaging training on Microsoft 365 applications, particularly Teams, Outlook, Word and Excel.

*Supporting the adoption of new technologies, systems and digital initiatives across the organisation.

*Developing user guides, training materials, instructional videos and quick reference resources.

*Helping colleagues understand and embrace AI tools and their practical applications within the workplace.

*Delivering cybersecurity awareness training, including phishing prevention and best practice.

*Supporting ongoing digital transformation projects, including future practice management system developments.

*Working with stakeholders across different departments to identify training needs and improve overall digital capability.

About YouWe’re looking for someone who is passionate about technology and enjoys helping others get the most out of it. You’ll be confident delivering training to audiences with varying levels of technical ability, with the ability to explain complex concepts in a straightforward and engaging way.
Ideally, you’ll bring:
*Previous experience designing and delivering technology or IT training.

*Strong working knowledge of Microsoft 365, particularly Teams, Outlook, Word and Excel.

*Experience creating training materials, user guides and digital learning resources.

*An understanding of AI and its practical applications within a business environment.

*Knowledge of cybersecurity principles and experience delivering awareness training.

*Experience supporting technology adoption, digital transformation or organisational change.

*Excellent communication, presentation and stakeholder engagement skills.

*A friendly, patient and approachable training style, with the confidence to engage colleagues at all levels.

Experience within professional services or a legal environment would be advantageous. Knowledge of legal case management systems and workflows would also be desirable, alongside familiarity with practice management systems and legal technology platforms such as SOS, InfoTrack or Egress. Recognised technology, Microsoft or training qualifications would be beneficial but aren’t essential.
Location & TravelThe role can be based from one of several offices across Devon and the wider South West.
There will be regular travel between offices, so a full UK driving licence and access to a vehicle are essential.
The OpportunityThis is more than simply delivering IT training. You’ll have the opportunity to influence technology adoption across an established organisation, contribute to its ongoing digital transformation and help shape how colleagues work with emerging technologies, including AI.
Salary: Competitive, dependent on experience.
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