Full job descriptionProblem Manager
£450 daily inside IR35
6 months contract
Hybrid working pattern based in Milton Keynes
*This role requires SC clearance so please apply if current or eligible to undergo the process*
This role is with a secure Government Department which they require an individual with strong management capability, business process awareness and a service orientated mind-set in order to deliver the control, accuracy, consistency and quality required. The role also requires an individual with a good IT troubleshooting background to drive deeper, more targeted investigations with the technical teams to aid faster root cause analysis
Experience required:
*Problem management
*Asset and configuration management
*Availability and capacity management
*Change management
*Continual service improvement
*Incident management
*ITIL v3 or V4 Foundation qualified
*Working knowledge of ISO 9001, ISO20000 and ISO27001