Full job descriptionTechnical Lead – Fire & Water Restoration
Pathway to Technical Manager | High-Net-Worth Claims
Watford - Covering London & Southeast
Permanent Position
£38,000–£44,000 + Bonus + Company Vehicle
We’re partnered with an ambitious specialist restoration business delivering fire and water damage restoration services across London and the Southeast.
Working directly with insurers, loss adjusters and private clients, the business has built a strong reputation for its technical expertise, responsiveness and high standards of service.
Due to continued growth, they’re looking to recruit a Technical Lead to take ownership of field standards, support the development of the team and play an important role in the next stage of the business.
This is an excellent opportunity for an experienced restoration professional ready to take the next step in their career. You may already be the person others turn to for technical advice and guidance but haven’t yet had the formal management responsibility.
Working closely with the Directors, you’ll take responsibility for technical standards from day one, with a structured development plan and a clear pathway into a Technical Manager position within 18–24 months.
What You’ll Be Doing
*Acting as the senior technical point of contact for field teams, insurers and loss adjusters.
*Setting and maintaining technical standards across live restoration projects.
*Providing technical guidance, training and mentoring to technicians.
*Overseeing health and safety, compliance and working practices across the field team.
*Supporting workload planning, resource allocation and project delivery.
*Identifying improvements to technical processes, quality and service delivery.
*Reporting to the Directors on workload, performance and operational risks.
*As you develop, you’ll take on increasing responsibility for:
*Managing and developing field managers and senior technicians.
*Job profitability, cost control and resource allocation.
*Developing training programmes and quality frameworks.
*Supporting the growth of the technical team and wider business.
What We’re Looking For
*Several years’ experience in fire and/or water damage restoration, insurance repairs or property claims.
*Strong understanding of drying, mitigation and the insurance claims process.
*Experience running restoration projects and taking responsibility for technical delivery.
*Experience guiding, mentoring or supporting other technicians.
*Strong technical judgement, communication and problem-solving skills.
*High personal standards and the ability to influence and improve the performance of others.
*Ambition to develop management, leadership and commercial responsibilities.
*Full UK driving licence and based within approximately one hour of Watford.
*BDMA, IICRC (WRT/ASD/FSRT), CSCS, SMSTS or IOSH qualifications would be advantageous.
*Previous formal people-management or budget responsibility isn’t essential. What’s important is your technical ability, attitude and ambition to take the next step.
What’s On Offer
*£38,000–£44,000 salary, depending on experience.
*Company vehicle and bonus scheme.
*Structured development plan agreed with the Directors.
*Funded management and leadership training.
*Regular one-to-one development meetings and quarterly reviews.
*Salary progression linked to agreed milestones.
*Clear pathway into a Technical Manager position within 18–24 months.
The Opportunity
This is an opportunity to move beyond hands-on restoration work and take your first formal step into technical leadership.
You’ll have the support and backing of the Directors to develop your management and commercial skills, while taking genuine ownership of technical standards and the wider field operation.
If you’re an experienced restoration professional looking for greater responsibility, career progression and a clear route into management, I’d be happy to have a confidential conversation.