Full job descriptionSenior Technician – Fire & Water Restoration
High-Net-Worth Claims | Field-based – London & Southeast
Watford | Permanent Position
£36,000–£40,000 + Overtime + Bonus + Company Vehicle
We’re partnered with a specialist restoration business delivering fire and water damage restoration services across London and the Southeast.
Working directly with insurers, loss adjusters and private clients, the business has built a strong reputation for its responsiveness, technical expertise and the standards of service it delivers in clients’ homes.
With plans to build on that reputation and continue growing, they’re looking to recruit an experienced Senior Technician to take ownership of drying and restoration projects and help raise standards across the field team.
This is an excellent opportunity for a technically capable, hands-on professional who enjoys leading from the front, taking responsibility for projects and delivering the right outcomes for clients. You’ll manage jobs from initial assessment through to completion, lead technicians on site and play an important role in developing the wider team.
What You’ll Be Doing
*Managing drying programmes from initial assessment through to completion, including moisture mapping, equipment selection, monitoring and validation of dry.
*Running fire and water damage restoration projects, including mitigation, strip-out, cleaning and reinstatement preparation.
*Leading and directing technicians on site, ensuring work is completed safely, efficiently and to the required standard.
*Coaching and mentoring less experienced technicians, supporting their technical development.
*Making sound technical decisions, resolving issues on site and escalating where necessary.
*Communicating with policyholders, loss adjusters, insurers and the office, often in challenging circumstances.
*Producing accurate reports, moisture readings, photographs and job records.
*Maintaining health and safety standards and ensuring compliance across all projects.
*Identifying opportunities to improve working practices and service delivery.
What We’re Looking For
*Proven experience within fire and/or water damage restoration or a closely related field.
*Experience taking ownership of drying and restoration projects from initial attendance through to completion.
*Good working knowledge of psychrometry, drying equipment and moisture measurement.
*Experience leading, guiding or supervising technicians on site.
*Strong technical judgement and problem-solving skills.
*A professional, customer-focused approach, with the ability to work confidently in high-value residential properties.
*Organised, reliable and thorough, with good documentation and reporting skills.
*Comfortable using smartphones, tablets and job-management systems.
*Full UK driving licence.
*Based within approximately one hour of Watford.
*BDMA, IICRC (WRT/ASD/FSRT), CSCS or IOSH qualifications would be advantageous, as would knowledge of leak detection, plumbing or building works.
What’s On Offer
*Competitive salary of £36,000–£40,000, depending on experience.
*Company vehicle.
*Overtime opportunities.
*Bonus scheme.
*Proper equipment and technical support.
*Funded training and professional development.
*Opportunity to take on greater responsibility as the business continues to grow.
The Opportunity
This is an opportunity to join an ambitious specialist business where the quality of work, technical standards and customer experience genuinely matter.
You’ll have the autonomy to run projects, lead and develop technicians, and make a direct contribution to the way the business operates in the field.
The business has clear ambitions to become a first-choice restoration partner for insurers handling high-value claims, offering the right person the opportunity to make a genuine contribution as it continues to grow.


If you’re an experienced restoration technician looking for greater responsibility, a varied workload and the opportunity to develop within a growing business, I’d be happy to have a confidential conversation.