Full job descriptionAs a Credit Controller you will manage customer credit accounts and help keep payments on track. You will work closely with the Accounting & Finance department to maintain accurate account records and support steady day-to-day cash collection.
Client Details
The organisation is a fast paced, growing organisation
Description
*Manage a portfolio of customer accounts, keeping payment information accurate and up to date.
*Contact customers by phone and email to discuss outstanding invoices and agree payment dates.
*Monitor aged debt, identify overdue balances and follow up promptly to improve collection results.
*Resolve invoice queries by working with relevant internal teams and customers to reach a clear outcome.
*Maintain clear notes on customer contact, payment promises and account activity.
*Reconcile customer balances and investigate differences to keep account records accurate.
*Prepare regular reports on outstanding debt and collection activity for the Accounting & Finance team.
*Follow agreed credit control procedures to support consistent account management.
Profile
The successful applicant:
*Experience managing customer accounts and following up overdue payments.
*Confidence speaking with customers by phone and writing clear, professional emails.
*The ability to investigate invoice queries and resolve account discrepancies.
*Strong attention to detail when maintaining payment records and account notes.
*Good organisational skills to manage several accounts and payment deadlines.
*Confidence working with financial information and producing clear account updates.
Job Offer
*Permanent Credit Controller position based in Ashford.
*Competitive salary
*Hybrid working
If you’re interested in this role, apply now.
People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we’ll work with you to ensure you can perform at your best.