Full job descriptionService Design and Transition Manager
12 Months
£550-£650/Day Inside IR35
Mainly remote/ Croydon
Clearance: SC


We are seeking a Service Design and Transition Manager for our Government client based in Croydon. This role will be mostly remote with very occasional need to go into the office. The Service Design and Transition Manager role will be a 253 working days contract, paying between £550 - £650/Day Inside IR35.


This role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution.




Role Profile:
*The worker will be joining a number of other Service Design and Transition Managers (SDTMs) working within the Service Architecture Design and Introduction (SADI) Function.
*We are looking for individuals with a background in IT Service Management, and experience of successful Service Design and Transition.
*Design and document new services. They will ensure that service design principles and standards are embedded into projects, and that comprehensive support arrangements are put in place.
*Produce comprehensive service designs, incorporating business requirements, wider standards, Enterprise Services capabilities, and external suppliers
*Ensure that projects transition to live service in a safe and structured manner, engaging with project teams and Enterprise Services teams
*Be part of their SADI practice and will contribute to the definition of standards and continual service improvement.
*Experience of successful Service Design and Transition
*Experience in ITIL aligned Service Management
*Setting expectations and managing stakeholders, both internal and external
*Experience in onboarding third party suppliers
*Experience of Service Design and Transition in Medium to Large Organisations.
*Public sector exposure
*Experience of Agile development methodology.



If you are interested in the above, hit the Apply now button!


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