Full job descriptionFreight Operator
Location: Oldham
Salary: £30,000 - £37,000 DOE + Benefits
About the Role
Due to continued growth, we are looking to recruit an experienced Freight Operator to join a busy operations team in Oldham.
This is an excellent opportunity for a logistics professional with experience across road, sea and air freight who enjoys managing shipments from booking through to final delivery while delivering exceptional customer service.
Working within a fast-paced environment, you will liaise with customers, carriers, overseas agents and suppliers to ensure shipments are moved efficiently, compliantly and cost-effectively.
Key Responsibilities
*Coordinate and manage UK and international freight movements via road, sea and air.
*Arrange bookings with hauliers, shipping lines, airlines and courier partners.
*Monitor shipments from collection through to final delivery.
*Prepare and process import and export documentation.
*Liaise with customers regarding shipment updates, delays and queries.
*Obtain and negotiate freight rates with carriers and suppliers.
*Work closely with overseas agents and customs partners.
*Ensure compliance with customs regulations and international shipping requirements.
*Handle shipment tracking, problem-solving and issue resolution.
*Maintain accurate records within freight management systems.
*Support customers with freight quotations and transport solutions.
*Deliver a high level of customer service and account management.
Skills & Experience Required
*Previous experience within freight forwarding, logistics or transport operations.
*Strong knowledge of road, sea and air freight processes.
*Understanding of import/export procedures and customs documentation.
*Experience dealing with international shipments.
*Excellent organisational and time management skills.
*Strong communication and relationship-building abilities.
*Ability to work under pressure and manage multiple shipments simultaneously.
*Commercial awareness and a customer-focused approach.
*Good IT skills including Microsoft Office and freight management systems.
What’s on Offer?
*Competitive salary based on experience.
*Career progression opportunities within a growing business.
*Supportive and collaborative team environment.
*Ongoing training and development.
*Pension scheme and additional company benefits.
If you have a background in freight forwarding and are looking to join a dynamic and growing logistics business, we’d love to hear from you.